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Description

Are you passionate about creating both the best buying and selling experience on the internet? Would you enjoy shipping solutions in your first few weeks that make shopping on Amazon safer? As a Sr. Software Development Manager in the World Wide Customer Trust team, you will actively work on the products that accomplish this for Buyers and Sellers on Amazon.com worldwide every day.

We’re looking for a senior technical leader who’s motivated by software development. Amazon teams run like businesses giving you the control to run things the way you see fit, allowing you as a manager to be responsible for your team top to bottom. A senior technical leader for this role is known for hiring, developing, and retaining the best talent – creating durable organizations that celebrate diverse points of view and experiences. You need to operate at both strategic and tactical levels – create and drive a vision across multiple software development teams, lead managers, while still being able to dive deep enough to help a software engineer reason through the cause of a memory leak. You need to be an innovator, an influencer, and a problem solver – demonstrating solid technical judgment, effectively able to communicate, and leading a fast-paced organization to deliver results with a focused yet pragmatic approach to your business.

Group Overview

WW Customer Trust is the organization that constantly makes high judgment decisions across a wide breadth of constituents. We build and deliver services for Buyers, Sellers, Vendors and other customers. We ensure that Amazon is a safe and trustworthy place to shop and an amazing place to build a successful business selling products. We support our many partners in this journey. We face constant trade-offs and competing objectives that we need to appropriately balance. We do all of this at high scale which only happens through technology and science. We are also a large organization that leads innovation in many areas, so we also play a critical role in helping Amazon more broadly beyond our own goals.

Key Responsibilities

As part of the leadership team, you will lead the development teams building key ML systems and strategies used by Amazon worldwide and will regularly interact with executive leadership. You will work with the business teams to define roadmaps, drive execution of technology projects, drive operational excellence initiatives, and manage technology operations.

1. Drive strategic planning and project execution, recruit, hire, and develop the industry’s top engineering talent.

2. Build your teams to independently innovate and deliver results, while verifying completion/quality.

3. Own the inputs and the business outcome through cultivating a culture of relentless auditing and metric monitoring, automatically where possible.

4. Balance technical leadership, investment and strong business judgement to make the right decisions about technology choices.

5. Lead or contribute to multiple simultaneous product development efforts and initiatives.

6. Communicate effectively with senior stakeholders.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

Basic Qualifications

• 10+ years of engineering experience

• 5+ years of engineering team management experience

• 10+ years of planning, designing, developing and delivering consumer software experience

• Experience partnering with product or program management teams

• Experience managing multiple concurrent programs, projects and development teams in an Agile environment

Preferred Qualifications

• Experience partnering with product and program management teams

• Experience designing and developing large scale, high-traffic applications

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $198,100/year in our lowest geographic market up to $342,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.