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Description

The Selling Partner Trust and Store Integrity team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems.

The Sales Abuse Prevention team designs and implements policies, tools and technology innovations to protect customers. We are looking for a Senior Manager, Product Management to manage critical and high impact projects. The ideal candidate should be passionate about helping us ensure that customers have a trustworthy buying experience and that brand owners and selling partners using Amazon are successful listing and selling their products. Your decisions are not only fundamental to helping protect customers and selling partners but will help maintain the health of Amazon’s catalog and product listings ecosystem.

As the Senior Manager over this space, you'll lead a diverse team to partner with our team of engineers, user experience designers, research scientists, data scientists, and business intelligence engineers to innovate on Amazon's shopping experiences across the store. You'll design, launch, and measure experiments that help drive discovery of the best ASIN selection in our store.

Successful candidates will have a keen ability to distill insights from customer research, and form an experimentation plan to address pain points uncovered through anecdote and in-depth data analysis. They will be able to translate these insights into testable experiments to address unmet needs, or improve a particular shopping outcome. You'll thrive in an environment with lots of opportunity to invent new approaches, while moving fast and learning from prior experiments.

You will be able to separate out idealistic from practical and balance both to continue to move forward. You will excel at looking around corners, and anticipating where to build and when to test to fail fast. You must have the experience and capability to prepare documentation for senior executives. This is a highly visible position that will interact at all levels of the businesses we support.

You will thrive in a collaborative, creative, analytical, and fast-paced environment and are comfortable interacting with senior leaders, technical software development teams, design teams, research teams, science and business intelligence teams.

Key job responsibilities

Define the multi-year vision for the space

Build and manage high quality product roadmaps based on your vision and strategy

Work backwards to determine what the initial building blocks to achieve that vision will be

Work with key business stakeholders, engineering partner teams, Search, Pricing, Promotions, Fraud and Abuse Prevention to build out requirements for the different phases

Work with our in-house engineering team to build and innovate in the space

Manage prioritization and trade-offs for speed to launch, performance, and features

Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership

Creating program goals and related metrics, track progress and manage through obstacles to achieve your objectives.

If the scale of the space sounds interesting, we would love to talk to you!

About the team

Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Basic Qualifications

• 12+ years of product or program management, product marketing, business development or technology experience

• 6+ years of team management experience

• Bachelor's degree

• Experience owning/driving roadmap strategy and definition

• Experience with end to end product delivery

• Experience with feature delivery and tradeoffs of a product

Preferred Qualifications

• Experience engaging and influencing senior executives

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $160,300/year in our lowest geographic market up to $265,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.