Job Information
Nordstrom Sr. Engineer, Collaboration Services Team (Hybrid - Seattle, WA) in Seattle, Washington
Job Description
As a Senior Software Engineer on the Collaboration, Automation, and Service Management Engineering team, you will be collaborating with engineers to build and support SaaS and on-premises collaboration platform technologies. You will be responsible for Nordstrom's suite of tools from Microsoft (including Copilot, M365, Exchange, SharePoint, and Power Platform), Slack, and other corporate application suites.An ideal candidate will have experience using the full suite of Microsoft Admin Centers, an understanding of Microsoft licensing SKUs, as well as experience building automation scripts in PowerShell, Python, and C#. Additionally, you will play a key role in building new solutions and improving/enhancing the capabilities of existing solutions in production.
A day in the life...
Architect, design, implement, and operate Office 365 solutions for the organization.
Implement Copilot and other automation technologies to improve support operations.
Implement and support Office 365 and related technologies including but not limited to Microsoft Exchange Online, Exchange Server, Teams, SharePoint/OneDrive, Active Directory and Azure Active Directory Synchronization, Okta SSO and O365 licensing.
Proficient in creating and maintaining PowerShell scripts or other software development languages.
Experience with Azure subscriptions, Azure automation accounts, and Azure admin roles.
Experience with service automation and Identity management tool SailPoint
Knowledge and understanding of load balancers, certificates, and authentication.
Operational support with NewRelic and Splunk.
Participate in compliance and security reviews.
Work closely with other internal teams to build security, reliability, and scalability into the O365 architecture.
Engage in 24x7 on-call rotation.
Design and implement solutions that contribute to other existing platforms at Nordstrom as needed.
Ability to solve problems and find solutions independently.
Ability to successfully debug complex issues found in production between multiple systems or services.
Automate business processes with various technologies.
Consistently demonstrates creative and useful ways of solving problems.
Sees upcoming problem areas and drives to solutions before they become problems.
You own this if you have...
Bachelor's Degree in Engineering or related field, or equivalent working experience
5 years’ experience managing Office 365 Services, Microsoft Teams, Exchange Online and on-prem, OneDrive for Business, and SharePoint Online administration.
5 years’ experience with Office 365 security and compliance features, including DLP and retention policies.
5 years’ experience with PowerShell and Graph.
5 years’ experience managing Azure Active Directory.
Working knowledge of Copilot or Azure OpenAI
Experience managing Microsoft Volume Licenses, Enterprise Agreements, and Reservations is a plus
Working knowledge of SMTP, DMARC, DKIM, SPF, and DNS is a plus
Experience with Copilot and OpenAI Studio is a plus
Experience working in a hybrid cloud infrastructure is also a plus
#LI-Hybrid
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Washington: $120,500-$220,500 annually
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf
About Us
We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.
Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.
CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.
OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.
CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.
HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.
Come on! Join us!