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Description

As a Sr. Account Manager for Coupang, you will have the exciting opportunity to help drive the growth and shape the future of an emerging technology. Your responsibilities will include driving service adoption, usage growth and market penetration in Coupang. The ideal candidate will possess account management, in-depth technical background and both Korean/English communication capability that enables to drive an engagement at the CXO level as well as with software developers and IT architects. You should also be a self-starter who is prepared to develop and execute against a account coverage plan, acquire and develop new workload, and consistently deliver on quarterly business goals.

Key job responsibilities

• Drive service usage growth and market share in Coupang territory.

• Meet or exceed quarterly business goals.

• Develop and execute against a comprehensive account/territory plan.

• Create & articulate compelling value propositions around AWS services.

• Accelerate customer adoption.

• Work with partners to extend reach & drive adoption.

• Manage and support customer interactions

• Develop long-term strategic relationships with key accounts.

• Ensure customer satisfaction.

A day in the life

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About the team

You will be part of a team of very supportive people who will help you be successful. This team is for people with Builder mentality who are self-driven, willing to take Ownership of things and see them through, able to Earn Trust of our customers and their colleagues by delivering on their commitments. We are looking for visionaries who start by Diving Deep on the business objectives of a customer, imagine the future on their behalf, then Invent a way of getting there, and finally Deliver Results with and on behalf of the customer.

Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications

• 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience

• Proven IT/consulting sales track record.

• BA/BS degree required. Masters or MBA a plus.

• Strong verbal and written communications skills.

• Fluent in English & Native in Korean.

Preferred Qualifications

• 5+ years of building profitable partner ecosystems experience

• Experience developing detailed go to market plans

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.