Job Information
Phoenix Protective Corporation Sound Transit SOC Dispatchers/$2000 Sign-on! in Seattle, Washington
Phoenix Protective Corporation, a regional security company, prides itself on employee ownership and outstanding customer service. At PPC our mission is to provide outstanding service and safety to our customers, while providing a genuine opportunity for personal growth and advancement to our team members. We offer full benefits (Health, Dental, Vision, Life Insurance, PTO and EAP).
Job Description
We currently have a career opportunity at Sound Transit Security Operations Center Dispatchers.
Team members will receive $500 sign-on distributions after 90, 150, 210 and 270 days *Must meet requirements*
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Shift Expectations:
12-hour shifts
A-Side / B-Side Scheduling with a rotating schedule. 4 days on, 3 days off one week. 3 days on, 4 days off the following week.
Ability to cover static or mobile in the field shifts as needed
You will:
Receive excellent hands-on training in the use of CCTV, Dispatching, and required computer systems as well as in hand on tactics such as handcuffing, baton, OC, defensive tactics and CPR/First Aid. This is an exciting opportunity if you are looking for stability, experience, and career growth.
Responsibilities:
Receives and responds to emergency and non-emergency calls from the public, system dispatchers, employees, customer and law enforcement agencies via telephone, radio systems, direct observations, and email.
Monitor CCTV systems for multiple locations
Maintain status and locations of security personnel
Dispatch field personnel to respond to various incidents including alarm response, disturbances, and client requests.
Utilize computers, radio systems, telephones, fax machines and other communication equipment
Ability to self-manage/organize/prioritize
Quickly trouble shoot, and problem solve
Perform clerical duties, detailed record keeping, document all information into the dispatch computer daily activity log.
Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties
Maintain site security, and watch for irregular or unusual conditions that may create security concerns or safety hazards
Prepare reports on accidents, incidents, and suspicious activities, often using CCTV Systems.
Build and maintain positive relationships within the community, protect the well-established reputation of Sound Transit.
Display a professional demeanor, appearance, integrity, with attention to detail
Assist first responders when appropriate
Additional duties as assigned
Job Requirements:
Be organized with strong attention to detail
Flexible working schedule to include night and weekends
Pass pre-employment drug testing (This will include THC)
Must be willing to work flexible schedule weekend, holidays, days, or night
Preferred 2 years of dispatch, military, security, law enforcement, corrections, fire, EMS, customer service or relevant college degree in the field
Must be willing to attend mandatory training for a designated period. Training will be paid at minimum wage.
Must pass a background check
Genuine desire and interest in the security industry
Ability to sit or stand 100% of shift
Reliable transportation
Great communication/writing skills
Ability to obtain a Washington State Security License
21 years of age and older
Benefits
Starting Wage $28.50 per hr with experience
Regular contractual rate increases
Team environment
Direct deposit payroll
401(k)
Excellent Group Health medical insurance wi