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Description

Are you interested in being part of a fast paced technology company with the largest e-commerce platform in the world, and build scalable AI systems that protect customers to earn their trust? You will be building scalable systems that use Machine Learning (ML) to continuously learn and prevent malicious actors, and preserve customer trust. You will have to solve tough scalability problems and use the right tools to support rapid business growth.

Group Overview

Customer Trust is the organization that constantly makes high judgment decisions across a wide breadth of constituents. We build and deliver services for Buyers, Sellers, Vendors and other customers. We ensure that Amazon is a safe and trustworthy place to shop and an amazing place to build a successful business selling products. We support our many partners in this journey. We face constant trade-offs and competing objectives that we need to appropriately balance. We have to do all of this at high scale which only happens through technology and science. We are also a large organization that leads on innovation in many areas, so we also play a critical role in helping Amazon more broadly beyond our own goals.

We’re the Core ML Services Engineering team in Customer Trust organization. We create next-gen ML services that is ahead of the industry standard & cloud standard solutions, and that help accelerate AI and ML developments with end-to-end highly automated and highly intelligent ML model building and ML feature engineering solutions. We own & build consolidated ML orchestration environments that will drive speed, quality, and efficiency of ML efforts across Amazon. We not only leverage industry leading AI technology such as AWS AI, Open source AI framework, we innovate our own solutions that are ahead of the curve (and necessarily so to stay ahead of bad actors).

Key Responsibilities

As part of the leadership team, you will lead developing key ML systems and strategies used by Amazon worldwide and will regularly interact with executive leadership. You will work with the business teams to define roadmaps, drive execution of technology projects, drive operational excellence initiatives and manage technology operations.

1. Drive strategic planning and project execution, recruit, hire, and develop the industry’s top engineering talent.

2. Build your teams to independently innovate and deliver results, while verify completion/quality.

3. Own the inputs and the business outcome through cultivating a culture of relentless auditing and metric monitoring, automatically where possible.

4. Balance technical leadership, investment and strong business judgement to make the right decisions about technology choices.

5. Lead or contribute to multiple simultaneous product development efforts and initiatives.

6. Communicate effectively with senior stakeholders.

Basic Qualifications

• 3+ years of engineering team management experience

• 7+ years of working directly within engineering teams experience

• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience

• 8+ years of leading the definition and development of multi tier web services experience

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.