Job Information
Trimble Shipper Consultant- Spanish in Seattle, Washington
Your Title: Shipper Consultant Job Location: Remote USA Our Department: Transporeon The Trimble Transporeon Platform creates value for its members around the clock. Our product teams are focused on three major tenets that drive our innovation and strategy: Automation, Real-Time Insights and Collaboration. Join our team as a Shipping Consultant, and step into the exciting world of supporting customers with cutting-edge technology solutions. What You Will Do Help current customers with technical and transportation bid management consulting tasks. As an integral contributor to our SaaS delivery model, the Consultant will combine logistics/transportation knowledge with an affinity for software technology to assist our shipper customers in using our platform to its greatest efficiency. Assume responsibility for our shippers after the contract is signed by training them and delivering ongoing friendly and professional key-user support, enabling them to successfully utilize our products. Provide best-in-class consulting to our customers to help them achieve their goals with our solutions, through assistance in technical and transportation bid management tasks. * Directly support our customers in using our logistics Software as a Service (SaaS) applications * Analyze historical shipment/rate/contract data of our customers and provide consultancy based on the data within our applications * Work with leading companies to set up their transport RFPs/RFIs * Analyze customer bidding events on the platform and create scenarios using the analysis tools available on the platform * Work within an international team of employees supporting global customers * Provide consultancy to large industry customers regarding the implementation of logistics tenders * Conduct training (web-based, on-site, or in-house) for our customers * Support other departments with project and customer information (Sales, Marketing, Product Management, Accounting, IT) What Skills & Experience You Should Bring Bachelor's Degree in Logistics or a related field and/or equivalent experience 2+ years of working experience in Logistics, ideally with a Transport Carrier Solid understanding of RFP processes and strong analytical skills Customer Service experience Strong MS Excel skills Goal-oriented work style and excellent organizational skills Ability to work autonomously Excellent English and the ability to support and speak with Spanish Speaking customers What Skills & Experience You Could Bring Excellent English, Spanish as additional language would be a plus Experience in Tender Management or transport purchasing is preferable About Your Location This position can be remote in the US. About Our Transporeon Division Transporeon lives, breathes, and dreams transportation and logistics. Our Transportation Management Platform powers the most experienced network of shippers, forwarders, carriers, retailers, and load recipients in the world. With our Application Hubs you can digitalize your end-to-end transportation management processes - from procurement to settlement - and everything in between. The most comprehensive logistics network with 1,400+ connected shippers, 158,000+ carriers, and 100+ retailers. Helpful Links Transporeon a Trimble Company Trimble: Life's work Are you ready to change the way to world works? Trimble's Inclusiveness Commitment We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live a