Work in Washington Veterans Jobs

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward. It's why we're so driven to connect passion with purpose. Our team's experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work. To learn more about us, visit stradaglobal.com Job Responsibilities: Provide day-to-day semi-routine client support, including but not limited to complex processing, researching data issues, and providing resolutions, conducting audits and edit cleanup, generating ad hoc reports, and testing and configuring of the severance system. Review severance calculations and severance documentation in the severance system. Work with third-party providers (both Strada partners and client partners) to ensure seamless process delivery. Identify and research issues/system defects (with/without guidance) and formulates resolutions/recommendations by analyzing fact patterns and applying/following SOPs and best practices. Help identify and implement ideas for improving the severance processes/severance system. Provide resolution in accordance with due dates and document/maintains SOP documentation and processes. Escalates issues/client noncompliance of processes/procedures as appropriate. Responsible for daily execution/processing for severance domain. Adhere to internal and external audit requirements for specific clients. Oversee data processing, using SOP/guidelines, to ensure updates are accurately captured. Perform peer review audits of manual work and providing necessary feedback. Identify potential service delivery issues and provide input towards process improvement. Develop and deliver severance tool training material. Work with team members to communicate with client and/or other domains on issues. Generate ad hoc reports by running and or writing queries and analyze for accuracy. Support/lead new client severance system implementations Conduct/support acceptance testing of ongoing processes as required (at live date and as changes are made). Work with IT to resolve severance tool issues. Lead client calls and maintains client relationship. Required Experience: 2-3 years HR generalist and/or HR administrative experience 2+ years of severance administration experience strongly preferred Strong organizational skills, analytical thinker, with good ability in understanding numbers, mathematical formula Detail oriented Self-motivated and ability to work well within a team setting Expertise in excel to create spreadsheets, and to convert to report format suitable for the client Intermediate to Advance working knowledge of MS Word Workday knowledge preferred Capability to multi-task and manage multiple priorities Good time management skills Strong communication skills Client support experience an asset Education: Bachelor's degree preferred or equivalent years of HR industry experience Benefits We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick