Job Information
Papé Truck Leasing, Inc. Service Advisor / Department Assistant - 979861614 in Seattle, Washington
*PAPE TRUCK LEASING SEATAC, WA* *SERVICE ADVISOR / DEPARTMENT ASSISTANT:Do you love helping people? Are you detail-oriented? Are you enthusiastic and outgoing? Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and balance several projects at once? If so, we want to hear from you! Pape Truck Leasing is looking for an energetic Service Advisor/Department Assistant to join their team in SeaTac and provide an exceptional customer experience. At Pape, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team! *WHAT YOULL DO: As our Service Advisor and Department Assistant, you will be the face and voice of our branch. You will have the first opportunity to give our customers an excellent experience and ensure their needs are met which makes you so crucial to our teams success. You will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible, all while ensuring you provide an excellent experience for our customers. Every day you will oversee service and warranty work orders, assist in shop workflow, check-in equipment for repair, and assist customers. When you are not assisting customers you will also perform various administrative duties to support the Rental Administrator and the service department. To thrive in this role you must love working in a team, be customer service focused, and have a winning attitude. WHAT YOU NEED:
- Excellent verbal and written communication skills.
- Ability to create and maintain good relationships with both internal and external customers.
- Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs.
- Exceptional organizational skills and attention to detail.
- Ability to multi-task and work in a fast-paced environment.
- Mechanical aptitude is a plus.
*Compensation: $22-28/hr (Depending on Experience)* *Why work for Pape:*
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 24 hours of Sick Leave, and 7 paid holidays each year. Pap vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement Pape is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation Pape is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape is known for their stability, honesty and integrity.
Equipment We have the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training You will be provided with training and mentoring to prepare yo