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Description

Earth’s Most Customer Centric Company is seeking exceptionally talented & bright Senior Vendor Manager to join Amazon’s Workforce Staffing (WFS) global vendor management team. Workforce Staffing leverages global infrastructure, technology, science and local insight to deliver scalable and sustainable associate hiring solutions. Our vision is to enable Amazon operations to operate with unconstrained capacity to deliver for customers.

The Sr. Vendor Manager will play a pivotal role leading and transforming the vendor management approach across the global Workforce Staffing organization. Using a data driven approach while leveraging cutting-edge generative AI capabilities, this role will drive the strategic management, standardization, and optimization of WFS's vendor investments and relationships to enhance the candidate experience, mitigate risks, drive operational efficiencies, and deliver significant cost savings.

Key job responsibilities

Implement a centralized, standardized vendor management framework, including clear roles/responsibilities, approval processes, and performance monitoring via KPIs/SLAs

Automate and optimize the full vendor lifecycle - from sourcing and onboarding to performance monitoring and offboarding - leveraging AI-enabled systems to drive efficiencies

Serve as a strategic business partner, utilizing data-driven AI insights to recommend vendor strategy, portfolio changes, contract negotiations, and other initiatives that align with cost optimization and risk mitigation goals

Collaborate cross-functionally to ensure vendor relationships support the broader business strategy and transformation initiatives

Drive continuous improvement of vendor management practices through a data-driven, feedback-oriented approach powered by AI and analytics

Negotiate favorable contract terms and renewals to maximize value and mitigate risks

Analyze vendor performance data and provide actionable recommendations to enhance service delivery and cost-effectiveness

Develop and implement standardized vendor management policies, processes, and best practices to ensure consistency and accountability

Lead vendor review meetings, identify areas for improvement, and collaborate with vendors to address issues

Manage vendor risk and business continuity, establishing robust contingency plans and forward-looking scenario planning

Basic Qualifications

• 7+ years of working cross functionally with tech and non-tech teams experience

• 7+ years of program or project management experience

• 7+ years of managing, analyzing and communicating results to senior leadership experience

• Bachelor's degree

• Experience implementing repeatable processes and driving automation or standardization

• Experience defining program requirements and using data and metrics to determine improvements

• 5+ years of Vendor Management experience

Preferred Qualifications

• Experience delivering projects within scope, time, budget and quality

• 5+ Years Vendor Management Experience

• Generative AI

• Product Management

• Analytics

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,900/year in our lowest geographic market up to $206,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.