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Amazon Web Services Senior Software Development Engineer - (AWS New Initiative), Amazon Connect in Seattle, Washington

Description

Job summary

Are you interested in being part of a team of software engineers tasked with building a new AWS service that intersect cloud computing, Big Data, machine learning, and customer engagement? Do you enjoy the challenge of building and managing innovative services? Do you want to make an impact at a global scale? Then you should join our team!

Customer Engagement is a growth agent for companies that look to invest in communicating and engaging with their end customers, understanding their behaviors and unique interactions, and learning how to engage at the right precise moment with the right customer experience. Behind each of these interactions are unique moments that create an opportunity to learn and understand more about who they are and what they want. AWS Customer Engagement services (Amazon Connect, Amazon Pinpoint, Amazon SES) power over 20 billion customer interactions per day across multiple channels and use cases. We seek to create the most customer centric experiences with highly reliable, scalable, and secure engagement services that build customer knowledge, trust, and drive growth.

What does it take to succeed in this role?

You need to be creative, responsible, and able to dive deep into emerging serverless AWS technologies. You will think about business opportunities, operational issues, architectural diagrams, scalability, security, and the customer perspective in the course of a single conversation. You have a deep mastery of programming languages, distributed microservices, serverless computing, and performance engineering. Someone who makes the team both productive and fun to work in. Excited to learn from others while bringing your own novel capabilities and perspectives. Our team members thrive in a hands-on environment where everyone actively participates in product definition, technical architecture review, iterative development, code review, and operations.

Our customers are innovators, and you will have the chance to work with them to understand their challenges and design new offerings. Together, we’ll shape not just our own products, but the direction of the industry.

What you will get from us:

We are a team that cares about your work-life balance, while challenging you and your team to solve problems at AWS scale. You will be part of a strong team in a fast-paced, start-up environment where agile development is embraced and innovation is encouraged. You will get support and resources from some of the smartest people in the industry to continue your personal and professional growth. You'll be joining a fun team that prides itself on a great work environment with an inclusive group of people that loves working together towards a common goal and make history in launching a new strategic service in the industry.

BASIC QUALIFICATIONS

  • 4+ years of professional software development experience

  • 3+ years of programming experience with at least one software programming language

  • 2+ years of experience contributing to the system design or architecture (architecture, design patterns, reliability and scaling) of new and current systems

  • Experience as a mentor, tech lead OR leading an engineering team

PREFERRED QUALIFICATIONS

· Strong analytical skills with excellent problem solving abilities.

· Excellent leadership, verbal and written communication skills.

· Experience taking a leading role in building complex software systems that have been successfully delivered to customers.

· Experience in communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy.

· Knowledge of professional software engineering practices & best practices for the full software development lifecycle, including coding standards, code reviews, source control management, build processes, testing, and operations.

· Experience with distributed computing and enterprise-wide systems.

· Ability to take a project from scoping requirements through actual launch of the project.

· Experience mentoring other software engineers to improve their skills, and make them more effective, product software engineers.

· Experience influencing software engineers best practices within your team.

· Ability to work well with people and be both highly motivated and motivating.

· Preference 7+ years of experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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