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Description

Join us and automated tools that help run autonomous, personalized experimentation at scale.

Looking for an opportunity to move fast and make a big impact? Amazon Prime members are at the heart of Amazon’s tremendous growth, and at the core of its success are the Prime teams that are inventing every day to convert customers to be lifelong Prime members, help them discover new benefits, and increase their engagement with Amazon. Prime’s vision is to be the world’s most engaging, satisfying, and loved membership program and we are looking for a Senior Product Manager that can help accelerate our progress towards this vision.

This role will be part of the Prime Customer Experience Optimization team – we are a cross functional team responsible for driving continuous enhancement and optimization of the Prime customer experience through experimentation across the entire Prime lifecycle. The leader in this new role will serve as a thought leader for developing and implementing an increasingly efficient traffic optimization framework for Prime. The primary responsibility for this role will be to build intelligent products that will help automated the process of delivering personalized content experiences to all customers. You will guide our team in realigning the architecture and the processes we use to communicate with shoppers across all our touchpoints.

Key job responsibilities

You will need to understand and explain complex technical issues, discern impact, and communicate these to both technical and non-technical partner teams to drive resolution. To be successful in this role, you will need an inclination to look under the hood of any system, an obsessive focus on customer feedback and pain points, high attention to detail, and a passion to build. You will collaborate with cross-functional partners including Scientists, Engineers, Marketing, Product Managers, and more, using Business Requirement Documents, user stories, technical reviews as well as quantitative and qualitative data to align stakeholders from both our team and other teams toward solutions that materially affects way of doing business. You will insist on the highest standards for your users and think big, while driving prioritization for what can and should be offered on Day 1. Finally, you will also establish success metrics for the product performance and maintain tracking mechanisms for those metrics.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

Basic Qualifications

• 5+ years of technical product or program management experience

• Bachelor's degree

• Experience owning/driving roadmap strategy and definition

• Experience with feature delivery and tradeoffs of a product

• Experience contributing to engineering discussions around technology decisions and strategy related to a product

• Experience managing technical products or online services

• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

• Experience in building and driving adoption of new tools

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,000/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.