Job Information
Nordstrom Senior Product Manager - Merchandise Planning (Hybrid - Seattle) in Seattle, Washington
Job Description
Are you an inspirational and hands-on product leader who can make a huge impact on a dynamic, fast-moving business? Do you have a passion for innovation and retail?
The Senior Product Manager is a key member of the Nordstrom Merchandising Product Management team, championing the customer and merchant experience with qualitative and quantitative insights and delivering key features and functionality for Nordstrom. Product Management is responsible for making sure we build the right products and features for our customers and business. To accomplish that, product managers plan the product roadmap and prioritize the technology backlog, lead product discovery, and measure / communicate results of the feature portfolio in production, all while ensuring stakeholder alignment.
The Merchandi se planning space is undergoing a substantial trans formation so the re is significant opportunity to have material impact on our business. The ideal candidate has led other major transformation efforts partnering with third party vendors and is adept at navigating enterprise change management. This role partners closely with leaders across merchandising, operations, UX, and software engineering (both internal to Nordstrom and external technology vendors) . This is a highly visible and critical role to Nordstrom, and the ideal candidate will have a balance of business and technical acumen as well as a demonstrated ability to deliver value iteratively while making meaningful progress on broader longer-term strategies/initiatives.
We are seeking a dynamic candidate who has demonstrated success in rapidly evolving environments, adeptly managing shifting priorities to deliver exceptional products and features. The ideal candidate should be a decisive leader, capable of setting priorities while remaining flexible, articulating vision and strategy, and fostering a culture of performance and excellence. In addition to individual excellence, the ideal candidate will possess outstanding teamwork skills, thriving in collaboration with colleagues to achieve shared goals , and drive forward collective success.
A day in the life…
Define and l ead the strategic product roadmap in alignment with business and technology partners
Develop a deep understanding of your customers to deliver iterative business value
Clearly articulate and drive partner alignment around an agile product strategy that supports and enhances business efficiencies. Prioritize feature opportunities and manage product backlogs
Take charge as the product lead for cross-functional workstreams in the Merchandising domain, working closely with other product and program management teams, as well as business leaders, to realize anticipated value
Lead efforts with cross-functional teams to ideate a cohesive multi-year product vision that aligns with JWN's overarching strategic goals
Collaborate with cross-functional business and technology teams to facilitate feature and strategy discovery, assessing feasibility, and viability
Lead business requirements gathering, analyze and map underlying processes, application, and data flows to guide opportunity/risk identification and scoping
Support requirements definition by creating wireframes, process flows, user stories, acceptance criteria and other relevant artifacts
Work closely with UX, Research, Engineering, and the business teams to shape feature designs and ensure seamless execution
Define and implement a comprehensive go-to-market strategy, encompassing User Acceptance Testing (UAT), Communication Strategy, Change Management Strategy, and post-implementation validations
Establish, measure, and monitor key performance indicators (KPIs) for product-specific features. Conduct thorough root cause analysis to identify factors impacting performance
You own this if you have…
Minimum 5+ years’ experience of product management experience required, technology or ecommerce company preferred
Domain expertise in Retail Merchandising, and large-scale data products for operational workflows and/or analytical use-cases
Ability to define, measure and analyze processes to identify improvement opportunities
Technical background and understanding of software development principles, including a/b testing
Ability to build relationships cross-functionally with multiple teams (including Analytics, Engineering and User Experience) and to (co-)define product strategy, roadmap, and execution
Strong interpersonal, oral , and written communication skills
Excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done
Confidence representing your cross-functional team & products, presenting vision & priorities to internal stakeholders, customers, and partners. You enjoy speaking opportunities and have a proven experience presenting to large teams and leadership. You are a speaker and evangelist.
Strong learning mindset. You enjoy learning new things and see challenges as growth opportunities. You excel at mastering technical products and being the go-to person in your domain. (enterprise applications and data products don’t intimidate you).
Bias for action - you are intrinsically motivated and gifted at driving work from start to finish. You are a self-starter.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Washington: $120,500 - $220,500 Annually
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf
About Us
We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.
Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.
CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.
OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.
CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.
HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.
Come on! Join us!