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Who We Are: Ivanti's platform makes it possible for employees to stay productive, secure and engaged wherever they are. That starts with us. With headquarters in Utah, offices in Silicon Valley, London and Paris and nearly 3,200 employees in 25 countries around the world, we are the Everywhere Workplace - it's a great time to work for Ivanti! We anticipate our customers' needs, we are highly responsive, and we deliver innovative solutions that exceed their expectations. Our mission is to be a global technology leader enabling organizations to thrive in the Everywhere Workplace - automating the tasks that discover, manage, secure and service all of their IT assets. Our Culture: Teamwork is intrinsic to what we do and why we do it. We are accountable to each other - and support one another. We provide opportunities to grow, learn, add value, and thrive - while also achieving new levels of performance. We treat all with appreciation, dignity, and respect. It is through diverse and inclusive hiring, decision-making, and commitment to our employees and partners that we will continue to build and deliver world-class solutions for our customers. Why We Need you! We are looking for a Senior Product Manager that partners with engineering and UX to jointly deliver valuable and differentiating capabilities to customers for our market-leading Ivanti Neurons product portfolio for Enterprise Service Management. Interacting on a regular basis with customers, the Senior Product Manager understands how the targeted enterprise customers work in the area of Enterprise Service Management, defines the problems to be solved and jobs be done, and acts as the voice of the customer during the design and development process to ensure that any new product capabilities solve meaningful customer problems. The Senior Product Manager also supports the ideation, design, technical development, and launch of innovative new products and modules in support of the continued evolution of the Ivanti's Enterprise Service Management portfolio. As part of the role, the candidate needs to understand the mechanics of the enterprise software market, understand requirements to deliver successful SaaS services, and needs to have business acumen to make smart decisions to optimize return on investment for the Ivanti ESM product line. Key to the success of the position is to be able to develop and maintain good business relationships with cross-functional teams, which are essential to the successful adoption of new capabilities. If you are looking for an opportunity to deliver meaningful product innovation to enable our target customers to manage their IT or non-IT services better and thus improve their business success and work experience, and if you are looking for an opportunity to help lead Ivanti's ESM business to financial success and to participate in it, then join our team. Primary Responsibilities: Establish and foster relationships that are based on trust and respect with all members of the Product Team(s), including Engineering & UX Design teams - this is essential to jointly design and build outstanding products and capabilities that our customers love. Lead and collaborate on new product ideas ad feature development, representing the voice of the customer. Define use cases, expected value outcomes for our customers, acceptance criteria (functional and non-functional), and support the user experience definition. Prioritize requirements from various stakeholders to deliver the most value for both the company and our customers. Assess customer enhancement requests and requirements against business needs and long-term priorities. Continually interface with customers / prospects in our target markets to understand how they work, to identify their problems and to find innovative solutions. Create customer feedback loops as part of the development process, such as leading d