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ServiceNow, Inc. Senior Presales Solution Consultant-Alliances and Channels in Seattle, Washington

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.

What you get to do in this role:

As Pre-Sales Solution Architect in our Alliances team, you will work in support of our strategic relationship with Microsoft primarily focused within the North American market with additional responsibilities for the wider Microsoft Partner Market. In this role you will provide pre-sales support, technical product and architecture advice, on-going communication of the latest ServiceNow/Microsoft solutions in a co-sell motion alongside our ServiceNow sales teams. This role will help the execution of the recently announced Microsoft-ServiceNow strategic partnership (https://www.servicenow.co.it/company/media/press-room/servicenow-microsoft-for-france-regulated-industries.html) .

Here below some of the tasks:

  • Partner on joint sales pursuits with ServiceNow account sales teams and Microsoft Sales teams in targeted accounts to drive interlock through Joint Pursuit Planning (JPP)-POD, resulting in “Sourced” NNACV.

  • Demonstrations of ServiceNow/Microsoft solutions based upon business initiatives or required outcomes focused upon the value the solution delivers

  • Supporting Proof of Concept/Proof of Value engagements within the co-sell framework

  • Staying current on product developments/releases

  • Forging trusted advisor relationships at the top levels at the Partner account

  • Providing thought leadership and collaborate with cross functional teams to ensure customer success is achieved

  • Participate in and deliver Business Reviews with aligned account teams

  • Engaging with the Partner and cross functional teams post sales to ensure successful transition from sales to delivery

  • Provide mentoring and training to peers and other colleagues within our organization

  • Identifying, leading and contributing to the creation of best practices, white papers, workshops, technology days, “lunch and learns” etc.

  • Provide oversight on, and ensure successful completion of Partner initiatives and any necessary RFx assistance

To be successful in this role you have:

  • Extensive Solution Consulting experience

  • Strong understanding of Microsoft’s vision, product suites (especially Azure and their cloud strategy) and Microsoft sales model.

  • Working knowledge of modern web technologies and cloud computing

  • Understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS and automation

  • Passion and curiosity about researching current and emerging technologies and developing innovative solutions

  • Strong facilitation skills, to encourage clear articulation of the business issues and effective solution design by the relevant players

  • Executive presence, strong verbal and written communication

  • Ability to manage change and ambiguity with an action-orientation/drive – must thrive in a dynamic environment

  • Ability to collaborate and interact at multiple levels and different stakeholders such as Enterprise Architects, Technical Architects, Offering Managers, Directors, VP’s, and CXO’s

Any of the following will help you stand out:

  • Preferable degree in Commerce, Computer Science, Engineering etc.

  • Multi-year track record of proactively & successfully co-selling and co-delivering with MSFT with established MSFT global & regional sales, technical & services executive relationship, as well as senior sales, technical & services relationships in the field.

  • Pre-Sales experience with architecting Microsoft Azure, Office 365 or Microsoft Teams

  • Experience with the ServiceNow product suite or competitive product suites highly desirable

  • A current ServiceNow certification (e.g. Certified System Administrator and/or Certified Implementation Specialist)

  • ServiceNow platform development experience

To be successful in this role you have:

  • Extensive Solution Consulting experience

  • Strong understanding of Microsoft’s vision, product suites (especially Azure and their cloud strategy) and Microsoft sales model.

  • Working knowledge of modern web technologies and cloud computing

  • Understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS and automation

  • Passion and curiosity about researching current and emerging technologies and developing innovative solutions

  • Strong facilitation skills, to encourage clear articulation of the business issues and effective solution design by the relevant players

  • Executive presence, strong verbal and written communication

  • Ability to manage change and ambiguity with an action-orientation/drive – must thrive in a dynamic environment

  • Ability to collaborate and interact at multiple levels and different stakeholders such as Enterprise Architects, Technical Architects, Offering Managers, Directors, VP’s, and CXO’s

Any of the following will help you stand out:

  • Preferable degree in Commerce, Computer Science, Engineering etc.

  • Multi-year track record of proactively & successfully co-selling and co-delivering with MSFT with established MSFT global & regional sales, technical & services executive relationship, as well as senior sales, technical & services relationships in the field.

  • Pre-Sales experience with architecting Microsoft Azure, Office 365 or Microsoft Teams

  • Experience with the ServiceNow product suite or competitive product suites highly desirable

  • A current ServiceNow certification (e.g. Certified System Administrator and/or Certified Implementation Specialist)

  • ServiceNow platform development experience

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ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here (https://www.servicenow.com/fraudulent-job-scams.html) to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site (https://www.servicenow.com/careers.html) .

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