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NanoString Technologies, Inc. Senior Manager, Lab Services in Seattle, Washington

Who We Are:NanoString Technologies () is a leading provider of life science tools for discovery and translational research. The company's nCounter Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company's GeoMx Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers. Join our team!How You'll Impact The Business:The Senior Manager, Lab Services will manage the development and implementation of laboratory support activities and compliance to our ISO Quality Management System for Manufacturing, Supply Chain and RandD including but not limited to temperature monitoring, and reporting software, computerized maintenance management system, equipment performance and assessment, equipment preventive maintenance and calibration, ancillary systems, quality and troubleshooting procedures, implementation of new methods, equipment installation and operation and general use laboratory equipment. Candidate must be able to work well in a team environment or individually with minimal supervision when necessary.This position will report to the Senior Vice President, Operations.Please note: This position will be responsible for equipment at our South Lake Union, Seattle and Bothell offices. For the right candidate, we're flexible about what location they will be based out of.What You'll Be Responsible For:Ensure effective operation of all laboratory equipment by serving as the single point of contact for all preventive maintenance, calibration, repairs, and troubleshooting equipment using the computerized calibration management systems.Manage equipment non-conformance issues per Quality System processes.Responsible for development of tracking procedures, establishment and maintenance of service contracts and warranties with laboratory equipment vendors.Perform measurement uncertainty analysis.Direct and coordinate the laboratory support staff and maintain an adequate inventory of research lab glassware, consumable materials and laboratory equipment.Provide training support to new scientific staff in the general use and function of designated instrumentation and create and refine user protocols for general use.Assure compliance to our ISO-13485 Management System and our Customers' requirementsAct as the Subject Matter Expert for Lab Services during FDA audits.Review and approve new equipment requisitions and ensure the preventive maintenance and calibration guidelines are i