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Compass Group, North America Senior Human Resources Manager - Lumen Field in Seattle, Washington

Levy Sector

Salary range: Minimum of $80,000 up to a maximum of $85,000

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

As the Senior Human Resources Manager for Levy at Lumen Field, you will be responsible for overseeing the recruitment, training & engagement of the team members who create unforgettable guest experiences. You should be an experienced and well-versed Human Resources professional who is also a subject matter expert & strategic business partner. This is an exciting opportunity to support the Seattle Seahawks in one of the best NFL properties in the country & work in a different kind of HR!

Responsibilities:

  • Developing & implementing recruitment plans for Lumen Field in partnership with department directors & managers to maintain adequate staffing levels for stadium events such as legendary concerts, Seattle Sounders MLS matches, & Seattle Seahawks NFL games.

  • Ensuring all Levy & legal standards, such as I-9's, Levy's Creating Legends, WA State food handler's permits, MAST, & all other required onboarding paperwork are completed in a timely & accurate manner.

  • Conducting regular audits to verify compliance with policies & procedures in alignment with Levy's Quality & Risk Evaluation (QRE).

  • In partnership with the HR Director, develops, implements, & supports a retention strategy for Levy at Lumen Field.

  • Overseeing the entire onboarding & orientation for all new team members.

  • Leading efforts around employee engagement at Lumen Field.

  • Overseeing the timely & accurate completion of all team member timesheets in our ‘MyStaff’ time-keeping system.

  • Working with our staffing manager to maintain an efficient & welcoming employee check-in experience for events.

  • Thorough knowledge of investigation & progressive discipline procedures & supports managers in completing corrective action processes.

  • Educating & supporting managers in understanding & adhering to Lumen Field's Collective Bargaining Agreement.

  • Ensuring all team member information is accurate & up to date within the 'People Hub' HRIS.

  • Ensuring the timely processing of all unemployment claims through Equifax.

  • Ensuring timely completion of all mandatory compliance-related training to managers & full-time staff.

  • Analyze performance data & run reports related to headcount & union required reports.

  • Delivering ongoing training & workshops to the on-site management team.

  • Other duties & responsibilities as assigned by the HR Director.

    Minimum requirements:

  • Minimum of 4 - 5 years of experience in Human Resources with previous supervisory experience.

  • Highly organized & operates with a keen attention to detail.

  • Experience with high volume recruitment.

  • Experience managing a team including scheduling & payroll.

  • Familiarity with performing audits.

  • Previous experience working with a unionized workforce.

  • High level of computer literacy (Smartsheets, Microsoft 365, Visier, Concur, HRIS).

  • Previous experience in either hospitality, food & beverage, sports & entertainment, or retail.

  • Excellent communication skills & able to demonstrate a high degree of maturity.

  • Proactive thinker - able to identify next steps.

  • Highly motivated self-starter & a willingness to learn.

  • Must be able & willing to work (occasional) evenings, (some) weekends, & (rarely) holidays as dictated by the event schedule of the stadium.

Curious about life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/)

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.

Learn more about Levy benefits offered:

  • Medical

  • Dental

  • Vision

  • Life Insurance

  • Disability Insurance

  • Retirement Plan

  • Unlimited Paid Time Off

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

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