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University of Washington SENIOR COMPUTER SPECIALIST in Seattle, Washington

Req #: 219554


Posting Date: 03/14/2023

Closing Info: Open Until Filled

Salary: $6667 - $8000 per month

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. ( )

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

The Department of Health Systems and Population Health has an exciting opportunity for a full time Senior Computer Specialist. The Department of Health Systems and Population Health is a diverse and interdisciplinary department with a wide variety of programs, faculty, and staff. In the broadest sense, it is the task of the Senior Computer Specialist to enable and assist faculty and staff in the appropriate use of technology to accomplish the complex goals of the department efficiently and accurately.

Housed in the UW School of Public Health, the Department of Health Systems and Population Health is a dynamic academic and research department with the mission of working with partners in public health and health care to prepare leaders, design solutions, and conduct innovative research that is translated into practice and policy. The Department is steadfast in its efforts to improve and promote the health of all populations, and staff contribute daily and directly to the work of faculty, students, researchers and other staff, providing support and expertise to the Department's common cause.

Position Duties and Responsibilities: Computing Device Management & Support

  • Configure and install desktop and laptop computers, printers, network devices, mobile devices, and associated computing hardware.

  • Install, maintain, and upgrade operating system and application software.

  • Independently diagnose and resolve computer hardware and software issues.

  • Support and manage student computing spaces.

  • Manage inventory, asset management, and disposal of equipment and data.

  • Purchasing of IT related equipment, supplies, software, and licensing.

  • Provide training and technical support for video conferencing spaces. Desktop & Cloud-Based Applications Support

  • Support end-users adopting best-practices for cloud-based computing.

  • Support department-managed file storage.

  • Manage an Active Directory environment (Windows delegate OU).

  • Manage user accounts related to Active Directory groups.

  • Support video conferencing using MS Teams and Zoom applications.

  • Create and update internal IT and end-user documentation.

  • Provide technical trainings to faculty and staff as needed.

  • Perform related duties as required. Qualifications:

  • Bachelor's Degree in Computer Science, Information Management or related field

  • At least 3 years of related experience including:

  • supporting Microsoft Office 365 products

  • supporting and managing Windows and MacOS devices

  • supporting videoconferencing tools MS Teams and Zoom Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. Desired Qualifications:

  • Experience with the UW IT computing and information systems and environment.

  • Experience supporting faculty, staff, and students in an academic environment.

  • Experience collaborating with clients to develop, write, and maintain database and web-based applications. Working Environmental Conditions: Full-time onsite attendance required. Requires travel between multiple Department of HSPop sites, including the Hans Rosling Center Building and the Magnuson Health Sciences Building. Work schedule is 40 hours day shift with occasional off-hours or weekend work when required. Must be able to regularly lift 40 pounds. Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.