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University of Washington SENIOR COMPUTER SPECIALIST in Seattle, Washington

Req #: 212875

Department: DEPARTMENT OF PHYSICS

Posting Date: 09/23/2022

Closing Info: Open Until Filled

Salary: Salary and benefits are competitive. Salary is commensurate with qualifications and experience.

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academi-staff-20210208.pdf)

The College of Arts & Sciences (CAS) is one of the largest academic units on the UW Seattle campus, employing over 1400 tenure-track and research faculty, in 43 departments and centers, and generating an average $120 million dollars in sponsored research each year. CAS is comprised of 4 major divisions – Arts, Humanities, Social Science and Natural Science – whose cutting-edge research spans from malaria treatment to solar energy to human rights. CAS is home to diverse music, art, drama, dance, digital arts academic units and degrees, and runs one performance hall (Meany) and two major museums (Henry Art and Burke). CAS academic programs support more than 22,000 undergraduates and 2600 graduate students. The College occupies over 1 million square feet of space spread across campus and off-campus facilities in more than 50 buildings. As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. The Department of Physics has an outstanding opportunity for a Senior Computer Specialist to join their team. DUTIES AND RESPONSIBILITIES Under the general supervision of the Director of IT, you will support the Windows, Linux, and Mac based computing needs of the Physics and Astronomy Departments, as well as the Institute of Nuclear Theory, and the eScience Institute. This includes local area networks, servers, smartboards and workstations running multiple software applications such as MS Office, Adobe and custom developed applications. The individual must work within a team to support operational needs for faculty, staff and students. TECHNOLOGY MANAGEMENT AND SYSTEM ADMINISTRATION 50% Install, configure, and maintain desktop hardware and software, including operating systems (mostly Windows, but occasionally MacOS and Linux), applications, communications, and instructional software, ensuring compatibility with our other computing systems and standards, including a focus on systems security. This information includes, but is not limited to: LDAP, AD, User/Group definitions, etc. Integrate and streamline services that are shared between Windows and Unix environments including LDAP, SAMBA. Provide detailed requirements analysis and recommendations for systems software and hardware acquisitions and/or upgrades. Update, repair, configure, backup, and perform routine maintenance of several physical and virtual Windows servers. Provide maintenance and support for file, backup and printer servers, and manage specialized software license services. Ensure disaster recovery, data security, and web security for our administrative systems and servers. Develop and maintain disaster recovery preparedness plans and technical recovery tools. DESKTOP SUPPORT AND MANGEMENT 40% Manage and support workstations and multiple printers, located in offices, labs, instrument shop and classrooms, this includes software and hardware. Support users that request assistance (desktop support) by ticket, email, phone and/or in person. Write and maintain documentation and prepare training materials for both technical and non-technical staff. ADMINISTRATION, PLANNING, AND OTHER IT DUTIES 10% Conduct research, testing, recommendation, and purchasing for computer software, hardware, and systems for staff, faculty, and labs. Provide expert knowledge to colleagues and manager regarding systems supported. Assist with and/or manage projects assigned by manager. Perform all other IT related duties as required. MINIMUM REQUIREMENTS A Bachelor’s degree in Physics, Astronomy, Computer Science, or related field plus two (2) years’ experience. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS Good customer service skills. Two or more years of experience supporting Microsoft Windows Servers and Workstations. Familiar with Windows Deployment Services or similar technology. Working knowledge of Windows Group Policies. Basic working knowledge of MacOS and/or Linux. DESIRED QUALIFICATIONS Three years of experience working directly for a science or technology college, or university department is desirable. Web Programming and deployment experience. CONDITIONS OF EMPLOYMENT Must be flexible to deal with emergency situations, meetings or other scheduled work that may fall outside normal hours, including weekends. Must be able to work in a non-smoking environment. Regular and predictable attendance is required. Must be able to move/lift 40 pounds. Must be able to walk long distances around campus Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

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