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Amazon Corporate LLC Senior Capacity Planning Manager in Seattle, Washington

Amazon Care is a health services program aiming to provide healthcare to all. Amazon Care provides a mobile application that allows customers to access virtual and in-person healthcare services. Care options include video visits, chat, and in-person visits for urgent and primary care health care needs. Care couriers provide delivery of medications and other health related supplies. Amazon Care provides a patient-first, clinician-focused, and differentiated program ripe to disrupt the healthcare industry.As the Senior Capacity Planning Manager, you will invent and build new capabilities around demand forecasting, capacity analysis, topology, and operations modeling. You will analyze data, create models, and present findings to a broader group, often as part of a strategy narrative. This role is inherently cross-functional - you will work closely with sales, marketing, finance, product managers, engineering, design, operations, and executive teams to roll out your plans and create a feedback loop into the planning and modeling process. You're a self-driven leader who can dive deep into a process, reassess old assumptions, and propose innovative new solutions backed with data.Core Responsibilities:* Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our capacity planning and operational needs.* Apply deep analytic and business intelligence skills to extract meaningful insights and learning from large and complicated data sets.* Serve as liaison between the business and technical teams to achieve the goal of providing actionable insights into current business performance, and ad hoc investigations to support future improvements or innovations. This will require data gathering and manipulation, problem solving, and communication of insights and recommendations.* Build various data visualizations to tell the story of business trends, patterns, and outliers through rich visualizations.* Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.Inclusive Team Culture:Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career Growth:Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.Job responsibilitiesKey job responsibilities for this role include, but are not limited to the following. Play a key role in helping the business scale by partnering with sales teams to analyze large data sets and determine the optimal geographic regions to