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Amazon Web Services Senior Business Analyst in Seattle, Washington


Do you enjoy diving deep on complex problems? Do you have a history of designing data and using KPIs to guide business decisions? Are you excited about diving deep into success patterns and opportunities, turning new insights into actions for product teams to accelerate adoption of state-of-the-art technical product features? Join a team whose mission is to maximize the productivity of Amazon employees. Amazon Web Services (AWS) products and development team for IT Services is seeking a talented Business Analyst with the passion and strategic vision to build and grow IT Products/Services insights and shape the future of products and services delivered to hundreds of thousands of Amazonians and the IT Services business.

As a Business Analyst you will work with product management, software development, business intelligence, data science, and engineering to enable decision making by retrieving and aggregating data from multiple sources, compiling it into digestible and actionable formats, and partnering with the team to create key performance indicators and new methodologies for measurement while translating data into actionable insights. You will be a key participant in strategic and tactical planning discussions, helping identify new areas of opportunity to automate and better serve Amazonians, while developing big ideas to drive customer insights and shape the direction of IT products and services. This role spans all of Amazon’s IT Services products including self-service, support engagement, automation, and asset management. This is a visible role in an exciting space and growing team.

Inclusive Team Culture

At AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.

Work/Life Balance

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.


· Bachelor's degree in Business, STEM, Statistics, Finance or a related field

· 5+ years of experience in a business analyst, data analyst, statistical analysis or similar analytical role

· Experience conducting large scale data analysis to support business decision making

· Excellent written and verbal communication skills. Ability to interact, communicate, present, and influence within multiple levels of the organization.


· Advanced technical or business degree (MS or MBA)

· Ability to dive deep into technical concepts with successful past delivery of technical user-facing products

· Working knowledge of data mining and experience with SQL, data warehousing, statistical analysis tools, Microsoft Excel, and data visualization tools such as Tableau and Amazon QuickSight; experience extracting and processing data using SQL and Excel

· Experience working in large data environments