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Microsoft Corporation Security Technical Specialist in Seattle, Washington

What Joining the Microsoft Team Means

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Microsoft continues to invest over $1B per year in cybersecurity and research, to provide its customers with solutions that integrate across the ecosystem by connecting all of your identities, endpoints, apps, emails, docs and clouds to help you close critical gaps in coverage, reduce risk, and save costs with a streamlined security portfolio.

We are looking for a passionate, experienced, and credible security professional to join our global team of Technical Specialists. We are committed to diversity and inclusion and provide resources and support to everyone on our team. We are committed to diversity and inclusion and provide resources and support to everyone on our team.

Responsibilities

The Impact You’ll Be Making

As a Security Technical Specialist, your primary goal is to win the technical decision of customers to purchase and use our range of security-focused solutions including extended detection and response (XDR), zero trust and cloud security solutions.

You will work within a virtual team of technical, partner and consulting resources to educate your customers at a technical level, demonstrate and prove our solutions, and win the technical decision, allowing the team to achieve/exceed quarterly Microsoft Security sales/usage targets in your accounts. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based security solutions, architectures, programs, and technologies.

Key Responsibilities

  • Scale Customer Engagements: Remediates blockers; leads and ensures technical wins for Microsoft Security and adjacent technologies. Engages with and reaches out to customers proactively and independently; builds credibility with customers as a trusted advisor for Microsoft Security; and searches for and uses Microsoft Security customer references.

  • Scale Through Partners: Engages in partner sell-with scenarios and supports partner technical capacity.

  • Build Strategy: Contributes to Microsoft Security strategy development, shapes strategic win plan and tailors Microsoft messaging to audience for security opportunities. Enhances team capabilities for extended detection and response (XDR), zero trust and cloud security and develops compete strategies for Microsoft Security for assigned customers.

  • Solution Design & Proof: Demonstrates and oversees demonstrations, presents and applies architecture patterns, proves capabilities and integration into customer environment, and drives cross-workload support for Microsoft solutions for security. Coaches team in addressing customer digital transformation and leveraging insights to align new or changing technology to customer security needs.

  • Education: Builds their own readiness plan and grows extended detection and response (XDR), zero trust and cloud security space domain knowledge and practices expertise. Acts as a mentor for Microsoft Security, its integration with other Microsoft products & services, and Microsoft Security solutions generally; and increases internal virtual teams' understanding of extended detection and response (XDR), zero trust and cloud security space solutions and new opportunities.

Key Capabilities Required for Key Responsibilities

  • Scale Customer Engagements: Skilled in: Using knowledge of customer context; expertise in extended detection and response (XDR), zero trust and cloud security solutions & architectures; knowledge of enterprise-level security and network architecture, data security, governance and compliance; and other technical and industry knowledge; leading technical discussions with customers and establishing rules of engagement (e.g., role boundaries, handoff strategies) for extended teams, leveraging knowledge of Microsoft processes, tools, and programs (e.g., FastTrack, customer investment funding); conveying blocker impact to product teams

  • Scale Through Partners : Skilled in: Acting as liaison between the partner and team and facilitating partner resources and processes; supporting partner technical capacity by identifying security skill and resource gaps and providing feedback to internal teams (e.g., Global Partner Solutions).

  • Build Strategy: Skilled in: Leveraging knowledge of partners, open-source solutions, and competitors in the extended detection and response (XDR), zero trust and cloud security space; using knowledge of customer feedback, specific Microsoft Security solutions, and their context in a competitive landscape; capturing and transferring core competitive knowledge to product and engineering teams.

  • Solution Design & Proof: Skilled in: Delivering demonstrations (e.g., Architectural Design Sessions, Pilots, and Proof of Concept sessions) of Microsoft Security products, services, and integration; presenting and applying architecture patterns for design, development, configuration, and deployment/adoption/governance planning of solutions based on Microsoft Security; applying sales methodologies; leveraging partner/customer teams in solution design & proof.

  • Education: Skilled in: Proactively identifying learning gaps; monitoring & responding to internal tech community posts, attending community calls, sessions, hackathons, etc.; practicing expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.

Qualifications

  • Experience presenting the value of technology solutions of architectures through POCs or customer presentations

  • Expertise in architecting, designing and implementing Azure Active Directory (AAD), including managing identities, conditional access policies, access permissions, governance, and security hardening

  • Experience with implementing and supporting Security Information and Event Management (SIEM) solutions, including threat detection, threat response, incident and log analysis, and incident investigation

  • Expertise in extended detection and response (XDR), zero trust and cloud security solutions & architectures; knowledge of enterprise-level security and network architecture, data security, governance and compliance; and other technical and industry knowledge; leading technical discussions with customers and establishing rules of engagement

Technical Solution Leader

  • Security & Compliance practitioner. Experience and ability to explain key solutions and architectures for confidentiality, integrity and availability across multiple cybersecurity and compliance topics including endpoint detection and response, anti-malware, persistent threats, email security, user behavior and analytics, threat intelligence, threat hunting and forensics, information protection, application management, security management and/or auditing and governance

  • Identity practitioner. Experienced professional conversant in cloud-based identity and access management solutions as well as hybrid architectures and integration of cloud-based apps (SaaS)

  • Insatiable Learner. Desire to know more than the standard and stretch to know more than Microsoft products

  • Practitioner mindset. Committed to knowing not just what solutions can do but practices the skills required to properly implement solutions

  • Cloud Trust. Demonstrated knowledge of identity, authentication, security, privacy, and compliance, including cloud and hybrid solutions

  • Technical breadth. Customer experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management; broad experience with Microsoft 365 Security, Azure Security and Enterprise Mobility + Security, and Windows 10 preferred.

  • Technical depth. Practical enterprise customer experience with configuration and implementation of Microsoft or other security & compliance solutions as well as competitive product knowledge (ex. Okta, Symantec, Boldon James, Proofpoint, Crowdstrike, Arcsight, Splunk)

  • Planning for success. Drive deployment and adoption planning, using Microsoft FastTrack and partners preferred.

  • Collaborative. Able to work cohesively with customers, members of the Microsoft (or similar) sales, services, and marketing organizations and Microsoft (or similar) partners

  • Excellent Communicator. Outstanding written & verbal communication, collaboration, organizational, presentation, and deep technical product demo skills

  • Executive Presence. Validated experience engaging with senior level executives preferred.

  • Consultative Technical Selling and Challenger mindset. Validated experience in consultative technical selling approach, including bringing innovative ideas to customers problems and being customer focused preferred.

  • Performer. Highly driven passionate person who consistently exceeds goals and expectations

  • Growth Mindset. Experience and passion for learning (technical and professional skills); implementing practices from others; trying, failing, and learning from both successes and failures; sharing practices and knowledge for others’ benefit

Required/Minimum Qualifications

  • 6+ years of technical pre-sales or technical consulting experienceOR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experienceOR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experienceOR equivalent experience

Additional or Preferred Qualifications

  • 7+ years of related experience in technical presales and/or technical consulting roles preferred.

  • Bachelor's degree in Computer Science, Information Technology, or related field preferred.

  • Certification in Microsoft 365 Security Administration or Azure Security Engineer valuable.

  • Certification in any of the following valuable: CEH, OSCP, CCSP, GSEC, CCIA, GSED, ECSA or GISP

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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