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Amazon Secure Facility Ops Manager, Region Services - Secure Facility Operations (SFO) in Seattle, Washington


Does working hard, making history and having fun resonate with your professional lifestyle? Do you like to be creative, solving challenges with innovative ideas? This is an opportunity to work with many teams that support the U.S. Intelligence Community. Do you feel passionate about operating secure facilities using structured project management methodologies?

The mission of the Corporate Infrastructure Team to own and drive strategic, operational and tactical initiatives that improve US Amazon Dedicated Cloud (ADC) operations by planning, designing, operating, and managing Remote Management Facilities (RMFs). Our team is looking for an experienced Secure Facility Operations Manager (SFOM). SFOM's lead daily facility operations, security, and continuity of operations (COOP). This role requires someone with strong relationship building skills. Someone who will work with stakeholders on strategic planning/projects.

The SFOM will develop mechanisms to work across various organizations. The SFOM will define and execute plans for facility maintenance of critical infrastructure and other operational components. The SFOM will play a critical role in partnering with a group of diverse teams to meet team and business level objectives. The ideal SFOM will have facility operations, critical infrastructure, and process improvement experience.

You must be comfortable managing remote project delivery teams. Have the ability to hold technical discussions to troubleshoot project management issues. Be willing to find ways to remove barriers to project success. This position is essential and SFOM's have after hours on-call responsibilities.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

● Manage daily facility operations and customer requests

● Prioritize and execute tasks

● Document writing and presentations up to the director level

● Serve as Facility Manager responsible for developing plans and programs

● Support and develop budgetary requirements for the operation and maintenance of the facility

● Ensure maintenance, alterations and repairs of the facility are complete and correct

● Maintain alternate work location facilities with other SFOM's

● Serve as the primary coordinator of secured facility emergency actions and planning

● Submit work orders, maintain area security, provide escorting when required

● Develop and maintain facility operations, procedures, and blueprints

● Manage one or more functions for alternate work facilities. Acquisition, maintenance, and disposal phases in support of COOP

A day in the life

Inclusive Team Culture

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

About the team

The Region Services Corporate Infrastructure; Secure Facility Operations (SFO) Team owns and drives strategic, operational and tactical initiatives that improve US Amazon Dedicated Cloud (ADC) operations by planning, designing, operating, and managing Remote Management Facilities (RMFs).

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

Basic Qualifications

  • Bachelor's degree in a related discipline with 5+ years experience or 10+ years experience in secure facility management in lieu of degree

  • 5+ years managing many large scale/complex secure facility maintenance programs. (HVAC, Electrical, computer equipment rooms)

  • Ability to read and comprehend blueprints

Preferred Qualifications

  • Master's Degree or +15 years of experience in secure facility management

  • Experience in managing, designing, building and operating critical building infrastructure. (e.g.,HVAC/Mechanical, Electrical, Telecom)

  • Experience managing vendor contracts and secure facility budgets

  • Experience applying Six Sigma tools and Lean technique

  • Problem solving and organizational skills

  • Ability to set priorities, deliver results based on goals, and understand complex problems

  • Meets/exceeds Amazon’s leadership principles requirements for this role

  • Meets/exceeds Amazon’s functional/technical depth and complexity for this role

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $87,800/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.