Job Information
DomainTools Sales Engineer in Seattle, Washington
Join us to help our customers protect their networks and make the internet a safer place! With threats to organizations expanding and breach notices in the news every day, our market is growing exponentially. We are looking for a passionate Sales Engineer to help our customers improve their security posture. As a Sales Engineer at DomainTools, you will have the opportunity to work with the largest companies in the world to conceptualize and implement new and inventive ways to integrate our products and data into their workflows and systems (SIEM, TIP, SOAR technologies).
You are a talented, driven and insanely curious Sales Engineer, focused on helping Enterprise Customers operationalize the DomainTools product suite. You are excited to dive into all aspects of the go-to-market organization at DomainTools to help our teams with presentations, demonstrations, and customer calls.
As a Sales Engineer, you will act as a technical resource during the sales process working alongside our account representatives to provide support during discovery, demonstration, and proof of concept andsupport the marketing team at conferences.
You are a collaborative, energetic individual that will contribute to the Customer Solutions & Support team and the business. You excel in a dynamic environment, delivering messaging and feedback to the product, engineering, and integration organizations, and work proactively to drive customer experience.
Location: Remote within the US
Shift: Pacific Time working hours
Compensation: $125,000- $150,000 Base + $25,000 - $40,000 Variable
Job Responsibilities
Effectively communicate DomainTools' technical architecture, product capabilities and assist in customers' use and implementation of products and services.
Deliver technical product presentations and demonstrations in partnership with Marketing in-person at conferences and trade-shows.
Provide technical support to our prospects and sales teams by triaging issues and liaising with the product and engineering teams to deliver timely answers.
Become an expert on Cyber Threat Intelligence and DomainTools' data, as well as the competitive landscape.
Collaborate with the DomainTools product and engineering teams to define and test new features, across all products, that leverage current and emerging DomainTools datasets, resolve customer issues, and adapt to changes in new integrations.
Be diligent in tracking implementations and documenting best practices and lessons learned. Contribute to documentation for both internal teams and an external audience.
Ensure excellent service and support for customers by creating long-term business relationships, create innovative Sales to push user adoption and maximize the value of our products and/or integrations.
Utilize Jira, Confluence and Salesforce to track all pertinent information related to products, features, bugs, opportunities and accounts.
Build effective present