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Description

Amazon Web Services (AWS) has the most services and more features within those services, than any other cloud provider – from infrastructure technologies like compute, storage, and databases – to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. AWS Platform is the glue that holds the AWS ecosystem together. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.

Each day, hundreds of thousands of customers make billions of transactions worldwide on our cloud. They are harnessing the power of AWS to enable innovative applications, websites, and businesses. However, there are always a few people that try to take unfair advantage of a good thing...

Are you interested in taking your skills and career to the next level, while having fun and fighting fraud in the cloud? Join a growing world-class team to conduct investigations in order to prevent malicious and fraudulent usage on AWS.

You will be an integral member of a team of investigators, analysts and specialists conducting complex investigations of fraud activity. You will help drive related intelligence initiatives targeting new and emerging fraud threats to AWS. You will leverage your analytical and data skills to deep dive on a myriad of fraud activity to help drive complex investigations and investigative strategies. You will be at the forefront of keeping abreast of trends and fraud issues impacting the Cloud industry to ensure AWS is leading the curve in identifying, mitigating and preventing fraud attacks.

AWS is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the AWS Fraud Investigations Team. Risk Specialists are responsible for a wide range of duties related to the investigation and mitigation of fraud in the Cloud. Ideal applicants will have experience in the Cloud industry, previous fraud experience, and proven success in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment.

The Risk Specialist position entails shift work, potentially evenings and weekends. Specific shift requirements to be based on needs of the business. This position relies on judgment to plan and accomplish goals with nearly all decisions expected to be made independently with a high degree of accuracy and attention to detail. Individual problem-solving and analytical skills are used to authenticate customers’ cloud computing behavior and complex transactions on AWS accounts.

Key job responsibilities

• Conduct complex and deep dive investigations of sophisticated criminals and criminal enterprises against a consistent cadence to meet operational metrics while ensuring a high-level of decision quality and critical thinking skills.

• Use a combination of manual and automated tools to gather data and conduct ad-hoc investigations.

• Work with cross-functional teams across Amazon for collaboration on fraud risks and investigations.

• Work with stakeholders to drive process improvements that will impact internal and external customers.

• Maintain the confidentiality of all information obtained during the investigations process.

• Take on ad-hoc projects/assignments related to fraud investigations as necessary.

About the team

About AWS

• Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

• Why AWS? - Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

• Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

• Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

• Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• A Bachelor's degree or equivalent.

• Minimum of one year of experience in: Fraud, Cyber Crime, Financial Crimes, or Financial Risk Management.

• Ability to perform deep investigations on complex, sensitive escalations for numerous internal stakeholders.

• Excellent written and oral English communication and presentation skills, including an ability to effectively communicate with both internal and external stakeholders.

• Ability to work effectively in a multi-task, high volume environment.

• Ability to be adaptable and flexible in responding to deadlines and workflow fluctuations.

• Ability to deal with high level of ambiguity.

• Flexibility to work various shifts, including working one weekend day or alternative start-end times, per business needs.

Preferred Qualifications

• Knowledge of fraud or risk trends impacting the cloud computing industry.

• Previous experience with cloud fraud, risk, compliance functions.

• Understanding of AWS services and we value your passion to discover, invent, simplify and build.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,100/year in our lowest geographic market up to $107,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.