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Description

The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies.

The Risk Manager will own analysis and risk assessment activities required to formulate WW product safety polices. They will serve as our go-to subject matter expert for difficult questions regarding the optimal policies required to make scalable decisions related to product safety.

In this role, you will work closely with corporate counsel, legal, business teams, selling partner experience and support teams, operational excellence, product, BI and data science/engineering teams to deliver high-impact end to end healthcare compliance solutions.

Think of this role as a non-technical “solution architect” where you will be given the autonomy to develop a strategy and build effective controls to ensure WW customer safety.

A day in the life

• Identify and develop policies needed to ensure a consistent store experience for our customers

• Work with partner AI Science and tech teams to translate store policies so tools can be trained to accurately comply with policy

• Identify and address high risk gaps and monitor potential risk areas

• Evaluate and calibrate policy effectiveness to assess and refine policy outcomes

• Collaborate with global partners to explore additional areas to refine policy and preserve customer trust

• Ensure ongoing governance and discover scalable solutions to increase model training efficiency

About the team

Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Basic Qualifications

• Bachelor's degree or equivalent

• 6+ years of compliance, audit or risk management experience

• Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship

• Knowledge of Microsoft Office products and applications at an advanced level

• Experience handling confidential information

• Excellent oral and written communication skills including the ability to clearly communicate complex and technical subject matter to a diverse group of stakeholders

• Experience in operations, investigations, risk management, incident or crisis management, or handling escalations

Preferred Qualifications

• Master's degree or equivalent

• Project Management Professional (PMP) or equivalent certification

• Experience at consulting firms or equivalent

• Professional auditing qualification, or similar risk or compliance credentials

• Demonstrated experience setting direction and delivering detail-oriented results in environments with frequently shifting priorities

• Experience working with geographically distributed teams within a complex international organization

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.