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Starbucks Coffee Company representative, Partner Contact Center in Seattle, Washington

The pay range for this position may be narrower than that displayed, depending on where the work is performed.

Now Brewing – representative, Partner Contact Center! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This job contributes to Starbucks success by acting as the primary contact for partners regarding inquiries including but not limited to human resource policies and practices, benefits and pay. Maintains and enhances initiatives that support Starbucks culture and a great work environment. Models and acts in accordance with Starbucks mission and values

As a Partner Contact Center representative, you will…

• Answer a high volume of inbound calls in a fast paced environment regarding human resource policies, benefits and pay.

• Utilize multiple systems to research, troubleshoot and provide issue resolution

• Recognize and recommend operational improvements that enhance the quality and efficiency of the department

We’d love to hear from people with:

• Experience working in a customer service or contact center environment 2 years

• Experience researching, analyzing and problem solving in a fast paced environment 1 year

• Case management experience preferred 1 year

• Human resources experience or education preferred 1 year

• Bachelor’s degree preferred

Join us and be part of something bigger. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at