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JLL Regional Director - Program Manager in Seattle, Washington

Work Scope:Supervision of Events Team members across multiple regions across HQ1Responsible for hiring, building and training a team of event professionalsResponsible for overseeing high level special events as requested by the Amazon customerReport on & communicate on project and program efficienciesEstablishes and provides clarity to existing policies and procedures relating to Events Team supportEstablish new policies and procedures necessary to clearly define event support of high level event support in high profile areasCommunicate and work effectively with clients, officers, senior contacts within client organization, and business associates.Demonstrates continuous effort to improve operations, service levels, and streamline work processResponsible for tracking and collecting team progress through data metricsDevelop and submit monthly event analysis reports of spending, attendance, and other ROI metrics for client recordsIdentifying opportunities for improving team communication and efficiencyAssisting in the planning and hosting of the occasional GREF-related event as neededOther duties as assigned in support of the Regional Events ManagerEssential Functions:Provide prompt and courteous response to Amazon employee, partners and client requests within the guidelines set forth by JLL and Amazon Global Real Estate and FacilitiesMaintain ethical, professional and courteous relations with contractors and employees and property management teamsPerform as a team member with all employeesMaintain all business contact informationPrepare proposals and presentationsDeliver successful client requested events and on time projects utilizing project tracking, clear communication and delegationCompile budget information and business review metricsCompose business letters, summaries and reports using proper format, punctuation, grammar, diction and styleCreate graphs, charts, and other complex documentsAssist with Facilities team communications and coordination of response activity during emergencies if deemed reasonable and prudent, and as trained by supervisorComply with all company and regional policiesLearn and follow all Amazon GREF policies and procedures as they apply to administration positionsFlexible hours: Must be willing to work nights, evenings and weekends as necessaryTravel: Must be willing to travel 30% as necessaryOther Functions:Carry out other duties as assigned by supervisorsEssential Physical Capabilities:Meet highest attendance and punctuality requirementsOperate personal computer, software as appropriate for project and all other office equipmentClimb up and down stairs as part of emergency procedure, practice and/or implementationDetect emergency alarms - auditory and/or visualEssential Knowledge and Skills:Ability and interest in multi-taskingInteract with employees, visitors and contractors with poise and diplomacyApply principles of rational systems and deal with a variety of concrete variables in situations where only limited standardization exitsInterpret instructions in written, oral, and diagrammatic or schedule formPossess initiative to assume additional responsibilitiesSet priorities and meet deadlinesAdvanced competence with a variety of software including MS Word, MS Excel, MS Outlook, and other requested software programsType a minimum 60-WPM with accuracyPerform basic business math such as compute discount, interest, percentage and profit/lossCommunicate effectively both verbally and writtenPossess excellent grammar and proofreading abilitiesRead and comprehend e-newspapers, periodicals, journals, manuals, dictionaries and thesaurusExperience:6+ years of event management or relevant hospitality experienceEducation:Bachelor's Degree or equivalent experience* * Deve