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Panopto Quality Assurance Engineer in Seattle, Washington

As a Quality Assurance Engineer at Panopto, you will own quality and test strategies for features across our suite of product offerings. You?ll have the opportunity to contribute to Panopto?s uniquely searchable video library and video management system; our one-of-a-kind multi-stream viewer and online editing tools; our recently redesigned mobile apps; our Windows, Mac, and web recording software and the media pipeline that supports it; and our third-party integrations, including multiple Learning Management Systems and online meeting platforms such as Zoom and WebEx.

As an integral part of a small QA team, you will have a huge impact on the design and implementation of the software and services that allow millions of people that use Panopto every day to learn and share knowledge.

In this role you will:

  • Define feature and release sign-off criteria, track towards sign-off, and accurately report test progress

  • Create test collateral for new features, putting yourself in the place of the customer to look for not only ?Does it meet business and technical requirements but also ?Is that behavior good

  • Author and maintain manual and automated tests and test automation framework as needed

  • Execute manual and automated test cases to find potential regressions in critical existing functionality

  • Be a force multiplier for testing and quality, coordinating team-wide bug bashes and enabling developers to more effectively test their code

  • Identify and assess testing risks using a systematic approach

  • Influence the prioritization of tests according to your perception of what is most important to the customer. Help ensure we?re testing ?the right stuff? in each milestone and release

  • Develop an ?expert eye? for the product to spot issues that ?just aren?t quite right? even if not explicitly called out in a test

  • Run deployments to our test environments and help maintain the QA team?s device lab and test hardware infrastructure

  • Participate in spec reviews and triage meetings to speak up for usability, testability, and supportability

  • Be a gatekeeper for the quality of our customers? experience with Panopto

About You

  • BA/BS degree

  • 4+ years of experience working as a Quality Assurance Engineer or related software development role

  • Experience with manual testing and solid knowledge of core software testing principles and techniques

  • Experience with automated testing and solid knowledge of industry-standard test automation tools and technologies

  • Ability to gather requirements to create detailed test plans in an ambiguous environment

  • Ability to excel in a fast-paced environment, embrace change, and show good judgment

  • Strong written communication skills

  • Track record of standing up for your beliefs and speaking out on behalf of the customer

  • Excellent troubleshooting and debugging skills

Extra Credit:

  • Knowledge of at least one programming or scripting language: Python, C#, JavaScript, etc.

  • Experience configuring and operating at least one automated test framework such as Selenium or Appium

  • Good understanding of test automation best practices at all levels of the test pyramid (unit/component/integration/system/UI)

  • Solid understanding of current web technologies

  • Working knowledge of design patterns, databases, service-oriented architectures, and highly-scaled distributed systems

  • Experience with streaming video, including video, audio, and image pre-processing, encoding, and/or packaging

  • Experience with mobile application development and testing

  • Experience leading quality efforts on medium to large sized projects

About Us

At Panopto, we believe that video can have a transformative effect on learning. So we built a video platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since our founding in 2007, we?ve been a pioneer in video capture software, video content management systems, and inside-video search technology. We?ve been recognized by Deloitte as one of the fastest growing technology companies in North America, and by Gartner as a Leader in video content management. Today, more than 5 million end users depend on our software, and we have over 100 employees spread across our offices in Seattle, Pittsburgh, London, Hong Kong, Beijing, and Sydney.

If you are interested in working with other down-to-earth, smart people who love to roll up their sleeves and get stuff done in the face of big, exciting challenges, then we want to talk.

We expect a lot and so should you:

  • Opportunity to learn and stretch your capabilities

  • Market-competitive total compensation

  • Employee stock options

  • Employer-paid health benefits

  • Paid time-off and holidays

  • An award-winning work environment