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University of Washington PUBLIC INFORMATION SPECIALIST in Seattle, Washington

Req #: 215070


Posting Date: 11/22/2022

Closing Info: Open Until Filled

Salary: Salary and benefits are competitive. Salary is commensurate with qualifications and experience.

Limited Recruitment: Other

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. The Office of Minority Affairs & Diversity (OMA&D) has an outstanding opportunity for a Public Information Specialist to join their team. The Public Information Specialist will provide technology support for the Office of Minority Affairs & Diversity (OMA&D), in addition, develops and maintains the website and student communication for Academic Counseling Services (ACS) programs. Position will also be responsible for administering OMA&D's SharePoint server and all digital signage platforms and media across OMA&D and 13 GEAR UP school districts. OMA&D's mission is to create pathways for diverse populations to access post-secondary opportunities, nurture and support their academic success, and cultivate a campus climate that enriches the educational experience for all. The person in this role will support programs, units, and centers dedicated to this effort. The GEAR UP program is the single largest grant operated by OMA&D. It currently serves approximately 5,000 students throughout Washington State with an annual operating budget of 4 million with a 7-year commitment to renew. The goal of the GEAR UP grant is to increase student college-going rates and preparedness which has and continues to directly impact University recruitment and retention of traditionally under-served and 1st generation students from primarily minority communities. Academic Counseling Services (ACS) houses several advising teams that guide over 6,000 students annually through the process of selecting and registering for classes, exploring possible majors and career goals, and assisting with financial aid, housing, personal matters and a variety of other topic areas. All activity in ACS is focused on the success of students affiliated with OMA&D programs. This position requires the use of sound judgment and thorough understanding of OMA&D and our mission in order to support a wide range of educational programs providing services to underrepresented, first generation and educationally/economically disadvantaged students throughout University of Washington and the state of Washington. DUTIES AND RESPONSIBILITIES 40%

  • SharePoint Site Collection Administration (GEAR UP Primary) and Development, build MS Team sites.

  • Work with Gear-up leadership to develop Power Applications to address Gear-up business needs.

  • Train GEAR UP school staff on social media and digital sign platform usage.

  • Troubleshoot Digital Signage Hardware/Software and STEM classroom technologies across GEAR UP schools.

  • Build out next generation of digital signs and media. 60%

  • Provide leadership in developing and maintaining the website and student communication for Academic Counseling Services (ACS) programs. Manage and maintain all digital sign platform content and equipment for ACS Unit.

  • Design, develop, and maintain staff communication tools for cross team information sharing in ACS.

  • Train ACS team members on digital tools and software.

  • Develop and maintain related Power Apps for the ACS programs.

  • Provide and oversee the OMA&D Helpdesk, technology support.

  • Helpdesk Support, Installing software or hardware, maintaining and repairing equipment.

  • Develop departmental applications.

  • Build database systems.

  • Purchase and consulting of purchasing hardware and software. Other duties: Train and oversee student tech assistant, manage equipment inventory, WordPress Support, Compose STF grants. MINIMUM REQUIREMENTS

  • Bachelors' Degree in Arts and 2 years experience with computer maintenance, inventory of equipment, digital signage, and SharePoint server administration Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. DESIRED QUALIFICATIONS

  • Advanced knowledge and experience in running a SharePoint online environment, SharePoint server administration.

  • Experience with Tightrope Media Systems platform and Digital Signage solutions.

  • Experience with TINT and social media display strategies.

  • Experience with Wordpress or similar content management system.

  • Inventory Management, data entry. Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.