Work in Washington Veterans Jobs

Job Title: Program ManagerJob Description

We are looking for a customer-facing Program Manager to join our core development team. This role involves testing, validating, and launching new technology at customer locations. The ideal candidate will excel in a dynamic business environment, collaborate effectively with cross-functional teams, and share our passion for delivering a world-class shopping experience. Key Qualifications: - Experience in customer-facing program management and process development. - Proven track record of delivering results in a fast-paced environment. - Willingness to travel domestically approximately 50% of the time. Core Job Tasks Include: - Evaluating the functionality and customer experience (CX) of new technology. - Providing technical and CX feedback to development teams. - Visiting customer sites to deploy new technology. - Collecting customer feedback and quantifying the impacts of new technology. - Summarizing results in writing for presentation to development team leadership.

Hard Skills

• Program Management

• Root Cause Analysis

• Customer Success

• Product Installation

• Troubleshooting

• Excel

• Quip

Soft Skills

• Collaboration

• Effective Communication

• Adaptability

• Problem-solving

Job Type

This is a contract position with a duration of 12 Month(s).

Work Site

This is a hybrid position requiring some days on-site in Seattle, Washington and some days remote.

Work Environment

Business Group: Just Walk Out - Cashier-Free Technology. We are developing technology for this team to enhance back-of-house operations and support customer-facing needs. We are looking for a tech-savvy individual, though a scientist-level expertise is not required.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.