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University of Washington PROGRAM MANAGER in Seattle, Washington

Req #: 201734


Posting Date: 01/13/2022

Closing Info: Open Until Filled

Salary: Salary and benefits are competitive. Salary is commensurate with qualifications and experience.

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. UW Continuum College (UWC²) expands the reach of the University of Washington with programs like UW Professional & Continuing Education, International & English Language Programs, Summer Youth and the Osher Lifelong Learning Institute at the UW that meet the needs of various learners at all phases of their lives. We’re focused on removing obstacles to relevant educational opportunities by addressing geographic, financial, length of commitment and time constraints, increasing access to knowledge for more people. As a diverse community that values inclusivity and collaboration, we foster a respectful, supportive workplace where innovation comes to life. By looking ahead and experimenting with new approaches, we’re creating new educational opportunities to help people thrive in a world of change. Diversity and respect for all, is a core value of UW Continuum College. We are committed to improving access to education, removing barriers to entry, and viewing our work through an equity lens. We believe our organization is better when diversity of thought, practice, and experiences are not only welcomed but celebrated. We are passionate about creating, and supporting an inclusive working and learning environment for all students, staff, and faculty. UW Continuum College (UWC²) has an outstanding opportunity for a Program Manager to join the Academic Programs (AP) team! The Program Manager manages, implements, maintains, expands, delivers, evaluates, and revises a portfolio of high-quality, university-level non-credit educational programs (see The Program Manager manages all aspects of their portfolio of programs: from recruiting and working with advisory boards to ensuring program curricula and format is closely aligned to market demand, hiring and supervising program instructional teams, ensuring each program meets academic quality targets, and full program budget management and oversight. This work entails close collaboration with external subject matter experts and internal partners including learning design, marketing, operations, HR, and IT. This position provides an opportunity to work in a high-impact organization that operates primarily from funds generated by user fees; emphasizing both high-quality educational experiences and fiscal sustainability. The successful candidate has experience such as program development, project management, program management, leadership, or teaching, and a passion for our values: diversity and respect for all, equity and inclusivity, a never-ending pursuit of excellence, integrity, and trust & openness. PROGRAM PLANNING & IMPLEMENTATION

  • Manage, deliver, evaluate, and revise a portfolio of high-quality non-credit educational programs in a variety of formats including classroom, blended, and online (excluding self-paced online)

  • Determine optimum program format: certificate, traditional length course, short course, conference, online learning, etc.

  • Update program learning objectives in response to changing market needs and conduct regular strategic program planning for the next 1-3 years in collaboration with advisory boards, instructors, and internal staff

  • Research data, examine the environment, survey students and instructors to understand issues, and propose solutions for programs that are struggling SUPERVISION

  • Recruit, hire, train, manage, and evaluate up to 30 contracted instructors, developers, and other instructional team members for portfolio of certificates and courses

  • Primarily use existing training materials to onboard and coach instructional team members and work closely with UWC² Learning Experience Instructor Development team to ensure instructors receive ongoing training and support for all program formats FINANCIAL MANAGEMENT

  • Develop and manage annual program budgets that total of roughly $500,000, set instructor compensation within established guidelines, and make responsible fiscal decisions that balance goals of maximizing program value to students, optimizing enrollments, and minimizing financial risk to UWC² RELATIONSHIP MANAGEMENT

  • Recruit and engage with 25-50 advisory board members composed of external industry professionals to support programs

  • Actively network and participate in professional communities of practice within the scope of the assigned portfolio to build relationships that contribute to program growth

  • Work cross-functionally within UWC² to implement program logistics, instructor hiring, program promotion, and improvements to the student experience NEW PROGRAM DEVELOPMENT AND EXPANSION OF EXISTING OFFERINGS

  • Plan and manage curriculum revision projects that involve a variety of stakeholders including contracted content developers and instructors, advisory board members, learning designers, videographers, and operational staff

  • Expand existing offerings to meet market demand as needed

  • Contribute new program development ideas and subject matter expert connections to the Professional Programs team MINIMUM REQUIREMENTS:

  • Bachelor’s degree, ideally in management, education, law, or technology, or related field, AND 3 years of experience, OR an equivalent combination of education and experience ADDITIONAL REQUIREMENTS:

  • Experience with program development, project management, program management, leadership, teaching, or related

  • Excellent oral, written, and interpersonal communication skills

  • The ability to work in a professional manner as both a self-starter and a team member Desired The ideal candidate will have one or more of the following

  • Experience managing multiple programs with demonstrated success in program planning, administration, meeting facilitation, and budgeting

  • Experience in educational program design, online learning, or teaching

  • A record of success of operating in a team environment to achieve organizational goals

  • Demonstrated effectiveness in managing multiple priorities and programs

  • Strong organizational skills

  • Experience in recruiting, evaluation, and development of professional or academic staff

  • Knowledge of unique needs of adult learners and the field of professional and continuing education

  • Dedication to increasing access to education to greater populations of adult learners, especially those from underserved populations

  • Commitment to enacting diversity, equity and inclusion into all aspects of work Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.