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Facebook Program Manager, Operations in Seattle, Washington

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary:

We partner with key recruiting and cross functional partners to streamline and scale recruiting processes. We are looking for an experienced Program Manager to partner closely with key stakeholders to identify and drive cross-functional initiatives to increase operational efficiency and productivity throughout the recruiting funnel. This is a highly strategic and impactful role within Facebook Recruiting, with a significant opportunity to demonstrate excellence in proactive thought partnership, program delivery, and project execution.

Required Skills:

  1. Design recruiting processes that drive for scalability, efficiency, velocity & an enhanced candidate experience

  2. Collect & analyze data, information, and research through quantitative and qualitative mechanisms to understand current state recruiting processes, identify root causes, and make decisions and recommendations on critical strategic issues

  3. Work with recruiting leadership and management and cross functional partners to optimize and integrate our recruiting strategies, assessment programs and global processes

  4. Help shape program strategy & vision, establish shared goals & work with cross-functional partners & leaders across the organization on strategies for executing, measuring progress and sharing results

  5. Provide project management advisory support & influence Recruiting cross-functional teams on program strategies & best practices

  6. Build & manage program/project governance throughout the lifecycle of the implementation (e.g. project charter, project plan, risk management, status reports, go/no go criteria, change management etc.)

  7. Proactively manage expectations of all interested parties: define clear program roadmaps, provide frequent program updates, identify and communicate risks & adjustments to overall program & ensure commitments are delivered

  8. Drive core project team strategy, status calls, engagement & overall management of deliverables across multiple workstreams

  9. Create, implement, transform & execute innovative Recruiting solutions using business acumen and industry expertise while also leveraging and amplifying existing programming in place across the company

  10. Document recruiting process, work instruction & policy as inputs to knowledge management & training content

  11. Leverage, outline & analyze metrics to drive program priorities, obtain buy-in, show impact & drive clarity

  12. Support change management needs such as communications, change impact assessments, training approach etc.

  13. Build strategic relationships with global & cross-functional partners to drive improvements to the program strategy

  14. Utilize a high degree of partnering and influencing skills to enact change through functional and cross functional partners

  15. Communicate process, policy & product concepts effectively to other strategic Program Managers, Leadership, business & cross-functional partners

Minimum Qualifications:

  1. 5+ years experience in Program Management and/or Consulting with focus on Recruiting, HR and/or Operations

  2. 5+ years experience in project management & process design executing across a matrixed organization

  3. Experience designing & executing program strategies & communicating with data to drive direction, growth & change

  4. Demonstrated experience building relationships with peers and senior stakeholders and collaborating with cross-functional teams across multiple locations

  5. Practiced in creating and managing project governance (requirement/scoping, project plan, meeting facilitation, risk/issue identification and mitigation)

  6. Track record of operating independently and delivering results, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner

  7. Experience in leading process improvement projects with a proven record of increasing operational efficiency including change impact analysis, subsequent training & communication strategies

  8. Experience in a dynamic, fast-paced environment that requires independent time management, task prioritization, flexibility, and being keen in identifying problems and proactively work towards solutions

  9. Experience building and maintaining strategic relationships in order to influence and drive the program vision in a single direction

  10. Experience creating and delivering presentations to a variety of stakeholders including senior-level leadership

Preferred Qualifications:

  1. Experience working in tech-industry or start-up environments

  2. Experience working with recruiting or HR teams & processes

  3. Experience working with recruiting tools and systems

  4. Strategic, analytical and problem-solving skills

  5. Experience working in a fast-paced environment and dealing with ambiguity

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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