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Description

The Enterprise Strategy (ES) team is a global team composed of former AWS customer CXOs and other senior leaders from prominent companies. In their previous roles, these strategists led large-scale digital transformations and cloud migrations, overcoming institutional challenges. Now, they assist executives from other large enterprises in developing mental models and strategies to transform their businesses using the AWS cloud. Customer Insights, Strategy, & Operations (CISO) function within the Enterprise Strategy team is responsible for mechanisms, tools, engagement strategy, insights, communications, rhythm of business functions, and operations.

The CISO team is seeking a Program Manager to lead high-impact initiatives. The successful candidate will develop strategy, mechanisms, and lead cross-functional initiatives to maximize the impact of the Enterprise Strategy team. This will include working with both external (AWS customers, partners, analysts, event organizers, publishers) and internal AWS (Marketing, Sales, Partner, Solution Architecture, Professional Services, et al) stakeholders. This position will also work closely with the Global Head of Enterprise Strategy and CISO team leader to manage key organizational initiatives and executive engagement. As a key member of the CISO team, the Enterprise Strategy Program Manager will work closely with the ES Customer Engagement Lead, ES Content Manager, and ES Product Manager.

The right candidate will possess strong program management background and will have demonstrated experience working on cross-functional projects. The ability to think big, take initiative, influence senior executives, and independently operate with minimal day-to-day oversight will be critical. The successful individual will thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple competing priorities. This means the candidate can roll up their sleeves, dig in, and get the job done.

As the ES Program Manager, the individual will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus constraints. An ability to take projects and break them down into manageable pieces, develop specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success in this role.

Key job responsibilities

Key job responsibilities

• Program management of customer and internal facing engagement, operations, and reporting initiatives.

• Lead, incubate and scale new mechanisms like ES Campaigns, Insights Sharing, and Quarterly Business Reviews.

• Support key executive engagement and initiatives for the Global Head of Enterprise Strategy.

• Execute organization-wide initiatives by influencing and aligning stakeholders, defining project plans, driving change management activities, developing processes for program roll-out and ongoing support, and implementing measurement to capture results and feedback for improvement.

• Drive continuous improvements in team’s operations by improving existing mechanisms, building new ones, and creating a fast-feedback loop.

• Project manage key rhythm of business functions (OP1/OP2, OLRs, Budgeting and Finance).

About the team

The Enterprise Strategy (ES) team is a global team composed of former AWS customer CXOs and other senior leaders from prominent companies. In their previous roles, these strategists led large-scale digital transformations and cloud migrations, overcoming institutional challenges. Now, they assist executives from other large enterprises in developing mental models and strategies to transform their businesses using the AWS cloud. Customer Insights, Strategy, & Operations (CISO) function within the Enterprise Strategy team is responsible for mechanisms, tools, engagement strategy, insights, communications, rhythm of business functions, and operations.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 7+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• High-judgement, ability to operate independently without day-to-day oversight, bridge builder, and change agent.

• Strong written and verbal communication skills, with a track record of presenting to senior management/executives

Preferred Qualifications

• Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field

• Experience defining program requirements and using data and metrics to determine improvements

• Experience in complex problem solving, and working in a tight schedule environment

• Experience implementing repeatable processes and driving automation or standardization

• Ability to lead through influence, collaborate across different functions and skill-sets to achieve outcomes.

• Experience working on executive focused events/outcomes.

• Experience with office of the CXO/executive/chief of staff functions

• Experience developing mechanisms, creating/tracking KPIs, and reporting to/for multiple stakeholders

• Strong analytical skills with ability to develop right measures, find insights from data, and drive action using those insights

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.