Job Information
University of Washington PROGRAM COORDINATOR, Central/Southwest Maintenance Zone in Seattle, Washington
Req #: 241482
Department: UW FACILITIES: MAINTENANCE & CONSTRUCTION
Appointing Department Web Address: https://facilities.uw.edu/
Job Location Detail: open to hybrid work schedule (combination in-office + remote)
Posting Date: 01/22/2025
Closing Info: Closes On 02/05/2025
Salary: $3749 - $5010 per month
Shift: First Shift
Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20210208.pdf)
Work Schedule: M - F: 6:55am – 3:25pm
Please note that this position has been re-posted. If you have already submitted your application, you need not submit it again, as it has already been received.
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
UW Facilities manages the University’s buildings, infrastructure and land, with more than 1,100 employees in a variety of fields. The Asset Management group includes Capital & Space Management, Real Estate, Sustainability and other teams responsible for planning and workload management. The Operations group includes Project Delivery, Maintenance & Construction, Campus Utilities & Operations, Building Services, Transportation Services and Safety. Supporting these groups are the Business Intelligence & Information Technology group and the Finance & Administration group.
Maintenance & Construction has an outstanding opportunity for a Program Coordinator .
Under general direction of the Maintenance Zone Manager, provide high level confidential administrative support to the assigned Maintenance Zone Manager within M&C.
Primary Duties and Responsibilities
Maintenance Program Support
• Prepare correspondence, records, reports, forms, memoranda and other material for the Zone Manager, Maintenance Supervisors and Zone Coordinators. • Facilitate the M&C recruitment process, including intake process for new hires. • Ensure continuous effective customer service for incoming communications. • Coordinate with UW Facilities Partner Resources personnel to handle the processing of the FMLA and Disability Accommodation policies and procedures for employees. • Employ AiM, computerized maintenance management system, to monitor and resolve issues regarding budgetary requests, payroll discrepancies, and the purchase of departmental equipment. • Use UW and internal software including Workday, eProcurement and TMS to obtain information. • Maintain Zone records such as MAES (Maintenance Employee System) and key inventories. • Maintain filing systems, including departmental employee files. • Coordinate office equipment ordering and maintain records of purchase. • Maintain official Zone bulletin boards. • Attend monthly shop meetings and provide meeting minutes. • Follow University Records Retention Schedule requirements.
Organizational Leadership and Engagement
• Positively support all management directives and actively promote the purpose and foundational values of M&C. • Adhere to M&C protocols and all UW and UW Facilities policies and procedures including the M&C Individual Accountability Protocols (IAP). • Participate in and follow through with M&C process improvement initiatives and promoting employee engagement in continuous improvements and innovation. • Actively participate in meetings and trainings as scheduled.
Coordination
• Communicate and coordinate with M&C personnel, other UW Facilities shops as well as external business partners such Partner Resources to facilitate work. • Promote excellent customer service through effective, courteous and professional interactions with clients, colleagues and the campus community. • Represent the Maintenance Zone Manager at meetings promoting the professionalism of the organization. • Participate in peer unit meetings for the purpose of standardizing implementation of department-wide policies and procedures.
Other
• Other duties as required
Core Competencies
• Demonstrate personal integrity and trustworthiness. • Manage stressful situations and changing priorities effectively. • Anticipate, recognize and resolve problems. • Be responsible and accountable. • Use organizational skills and provide attention to details. • Maintain a positive, optimistic, and success-oriented attitude. • Exercise professionalism, which includes being tactful and courteous. • Exhibit a professional work ethic. • Continuously promote a safe work environment.
Requirements include:
• High School graduation or equivalent AND two years of experience in providing business operations support in maintenance and/or construction OR equivalent education/experience.
Additional Requirements include:
• Demonstrated proficiency with standard productivity software including Microsoft Office Suite or equivalent products. • Excellent interpersonal and oral/written communication skills and a proven ability to work successfully with people at all levels throughout the organization and with a wide range of internal and external stakeholders. • Able to maintain professional behavior and composure in a fast paced, dynamic, customer service-driven environment. • Excellent problem-solving skills. • Able to anticipate and recognize problems, and develop and implement creative, cost-effective solutions. • Able to function within a complex regulatory environment. • Demonstrated ability to effectively interpret and apply standards, regulations, policies, and procedures. • Excellent organizational skills. • Able to work independently and successfully prioritize and coordinate multiple programs and assigned tasks. • Demonstrated flexibility to meet changing and unpredictable requirements. • Must possess strong personal integrity, trustworthiness, and professional work ethic. • Demonstrated positive, optimistic, success-oriented attitude and ability to positively support the organization, applicable policies, and management decisions. • Proven ability to take direction, meet expectations, and work cohesively as a member of a team.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Desired:
• Demonstrated successful experience with computerized maintenance management systems. • Demonstrated experience with UW procedures and processes. • Demonstrated experience providing administrative support to senior management personnel. • Demonstrated experience in a skilled trade work environment. • Demonstrated experience working in a customer service-oriented operation.
Conditions of Employment:
• Must be able to work in a non-smoking environment. • Regular and predictable attendance is required.
Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
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