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Description

As a Product Manager, you will be a critical part of the Lead Management Operations organization that owns feature development and prioritization of a global product roadmap that is revolutionizing the way AWS markets to its customers. This is a unique role that will allow you to help AWS establish best practices in marketing automation and data governance that will directly impact sales productivity and revenue. This role will support a confidential new initiative approved by the CMO.

You will own a set of capabilities and set the strategy, define the requirements, and make the difficult, high-judgment trade-offs between features and time-to-market. You will work backwards from our customers to understand their pain-points and deliver solutions that enable them to scale their impact. You will partner with engineering and program management to ensure the programming model, testing, scalability and reliability, and experience delight our customers. You are also responsible for influencing other internal technical roadmaps to ensure launch milestones and user experience features can be achieved. This a unique role that will work closely with a diverse set of global, functional (i.e. Marketing, Sales, Revenue Operations, and Legal) stakeholders.

As a product service owner, you will play a key role in building out our product management mechanisms, and help set the vision, values, and culture of our team.

Key job responsibilities

• Translate complex and ambiguous business problems into crisp product strategies and roadmaps, while managing prioritization and trade-offs between customer experience and time to market

• Write technical product documents, including narratives, feature requirements, EPICS, user stories, product specifications, ensuring clear communication and coordination with business, design and development teams

• Provide technical leadership for software development lifecycle activities including system architecture, technical development and testing, technical support and administration

• Drive alignment of capability strategy by working collaboratively with Marketing, Sales, Legal, and Revenue Operations

• Measure and analyze existing products and business models for opportunities to innovate and improve, providing additional benefits to developers and customers

• Own experiments and create clear mechanisms to test and pilot new features prior to launch. Ensure success metrics are well-documented and tracked to ensure feasibility analysis can be completed

• Own the launch of new capabilities, including working with program management, enablement and training, and internal customers

• Proactively identify and resolve strategic and tactical issues that may impair adoption of capabilities in order to achieve usage and technical goals

• Identify new and innovative lead management services or capabilities to drive value for our customers and drive revenue efficiency

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Lead Management Operations is revolutionizing the way AWS Sales and Marketing interacts with customers. We’re building a complete revenue automation experience that streamlines and supports the way a customer moves through their purchasing journey. With a holistic and transactional data ingestion platform and extensible services, powered with Generative AI, Project Lorem is innovating the way AWS helps its customers scale their business through the cloud. We’re hiring team members across the United States in Seattle, WA, Austin, TX, Arlington, VA, and New York City.

Basic Qualifications

• 5+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience

• Bachelor's degree

• Experience coordinating complex products with stringent technical requirements, development cycles and schedules

• Experience in customer-facing product development and product management, including defining, launching, and optimizing product and services

Preferred Qualifications

• Knowledge of agile product development and life-cycle management process

• Experience leading cross-functional teams to deliver products and online services on tight deadlines

• 7+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience

• 7+ years of product or program management, product marketing, business development or technology experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.