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Amazon Principal Technical Program Manager - Prime Video, Demand Insights in Seattle, Washington

Description

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.

As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.

We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!

To help a growing organization quickly deliver more efficient features at scale to Prime Video customers, our core engineering organization is innovating on behalf of our global software development team consisting of thousands of engineers. This organization is building a team specialized in architectural transformation and infrastructure efficiency to support business growth. This team will focus on the long term, break down large projects into cross-functional milestones with value and reshape our global software environment.

As a leading member of the core team, you will apply your deep knowledge of technical program management to problems that have broad cross-organizational, global, and technology impact. You will own the end to end planning, execution and launch of a transformation program that spans all teams within Prime Video. You will work on large scale engineering efforts that solve significantly complex problems facing global customers. You will be trusted to operate with complete independence and are often assigned to focus on areas where the business and/or architectural strategy has not yet been defined. You must be equally comfortable digging in to business requirements as you are drilling into design with development with teams. This program is high visibility and you will be influencing leaders at all levels. This role provides you the opportunity to think big in terms of strategy as well as significantly impact the bottom line.

Key job responsibilities

  • Consistently meet challenging deadlines and deliver high-quality solutions that enable the Prime Video platform to scale to meet growing customer demand.

  • Overcome obstacles and persist in the face of setbacks to ensure critical initiatives are successfully completed.

  • Proactively identify and mitigate risks, communicating regularly with stakeholders on project status and issues.

  • Demonstrate deep technical expertise in cloud infrastructure, distributed systems, and large-scale data processing.

  • Understand the architecture and design limitations of the existing Prime Video systems, and drive technical decisions that address deficiencies and optimize performance.

  • Use data-driven analysis to make a compelling case for project priorities and resource allocation.

  • Accountable for the overall strategy and successful execution of large, complex infrastructure optimization and scaling programs.

  • Partner closely with engineering, product, and business leaders to align initiatives with high-level objectives and achieve measurable improvements in efficiency or customer experience.

  • Communicate ideas effectively to a wide range of audiences, foster constructive dialogue, and lead the resolution of contentious technical issues.

  • Set a best-in-class example for project management practices, driving crisp decision-making and proactive risk mitigation.

A day in the life

As a Technical Program Manager, your day is filled with leading high-impact initiatives. You might start by reviewing the latest metrics and status updates, then dive into planning sessions with cross-functional teams to align on priorities. Throughout the day, you'll navigate complex technical discussions, foster collaboration, and make data-driven decisions to keep projects on track. Whether resolving a thorny issue or mentoring a junior colleague, your versatile skillset and ability to simplify the complex are essential to driving successful outcomes.

About the team

Prime Video offers customers a vast collection of movies, series, and sports - all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 25 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

Basic Qualifications

  • 7+ years of working directly with engineering teams experience

  • 7+ years of technical product or program management experience

  • 5+ years of software development experience

  • Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

  • Experience owning/driving roadmap strategy and definition

Preferred Qualifications

  • 8+ years of hands-on work managing complex technology projects experience

  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $141,600/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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