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Amazon Corporate LLC Principal Program Manager, Inbound Supply Chain in Seattle, Washington

Amazon's supply chain is a critical piece in Amazon's retail business. Although every retailer has a supply chain, none can match the scale at which Amazon operates. At Supply Chain Optimization Technologies (SCOT), we work on optimizing end-to-end inbound supply chain processes to enable delivery of billions of products to our customers' doorsteps faster, saving hundreds of millions of dollars in the process. Our team, Inbound Signals, Visibility, and Scheduling (ISVS), manages and tracks the execution of all supplier shipments inbound to Amazon's fulfillment network. Our systems interface directly with suppliers and carriers to coordinate thousands of pickups and deliveries weekly to ensure that items are in-stock and ready for purchase on the retail website, while tracking every step of the lifecycle for these shipments.As a Principal Program Manager you will have ownership and responsibility to manage and reduce Total Inbound Lead Time driving strategic initiatives in Inbound Signals, Visibility and Scheduling. You will partner closely with Product Managers, Vendor Managers, Software Engineers, BIEs, Data Engineers and Operations teams to improve customer experiences, scale the business, and drive expansion. You will support multiple marketplaces and own goals and initiatives from end to end.This role requires strong leadership skills and interaction with Amazon's cross functional teams to drive the reduction of lead times across our supply chain. The ideal candidate will be comfortable in dealing with ambiguity, have strong attention to detail, be motivated by a fast-paced entrepreneurial environment, and will be comfortable thinking big and diving deep.The primary focus of a Principal Program Manager in this role is define a strategic vision for Inbound Supply Chain and build compelling cases which influence decisions across the team and partner organizations. This role provides you an opportunity to work with and influence teams within the Operations, Retail, and Technical spaces. You will be given responsibility on their first day to own those business challenges and are provided the autonomy to think strategically and make data driven decisions. You will be driving efforts with a significant impact to the customer experience and the business. A successful candidate will possess strong analytical and business writing skills, as well as the willingness to work and influence multiple teams.We are looking for a leader with super-powers in strategic thinking, analytics and getting things done. S/he should be a self-starter that thrives in ambiguity, with the ability to influence multi-functionally, and the willingness to roll up sleeves to operate in a dynamic environment. The ideal candidate is someone with a demonstrated history of successfully owning and managing large, complex problems and engaging with cross-functional teams, and numerous stakeholders, directly and through influence.The primary responsibilities of this role include:* Define global strategic vision for Inbound Supply Chain.* Define new goals to measure the success of our program and drive health of the program* Own regular business reviews with senior leadership and operational teams to audit ongoing performance against key metrics and program goals* Develop new plans and roadmap to drive expansion* Scope and develop programs and associated roadmaps to deliver insights and drive decision-making.* Deep dive and analyze key business performance metrics, identify gaps, create plans to mitigate and drive to closure* Cross functional coordination and alignment* Monitor and respond to customer feedback* Experience managing projects with multiple inputs and multiple stakeholders.* Partner closely with cross-functional teams to execute testing/validation initiatives aligned to team timelines.* Comfortably transition between big picture, strategic thinking and tactical, day-to

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