Job Information
Workday, Inc. PMO Executive - JR-0091418 in Seattle, Washington
Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
The Customer Program Management Office (CPMO) is a customer facing team at Workday that augments the customer program/project management team to help them with program/project governance, program/project management practices and risks associated with dependent projects to ensure effective governance and to go-live on time and on budget per the plan. Join our team and experience Workday! It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.
About the Role
The Program Management Office Executive is accountable for ensuring the successful operation of the Customer Program Management Office during the deployment of the Workday service for some of our largest, strategic, and most complex customers. These companies are typically large, multi-national organizations implementing our HCM/Payroll and Financials solutions. These large programs contain numerous teams with multiple work-streams across phases/waves and are highly dependent on a comprehensive program management structure to ensure success.
A prerequisite for this role is a proven track record of program management for large, cross platform, strategic enterprise-wide programs. The Program Management Office Executive must understand and respect the customer's organization and culture to ensure an effective governance model is established and must have experience driving alignment across multiple executive stakeholders to establish the Workday deployment goals and guiding principles. This stakeholder alignment continues in the risk analysis across multiple dependent projects throughout the deployment.
The Program Management Office Executive will work closely with Workday delivery to drive a successful deployment and high customer satisfaction.
Responsibilities:
Leverage broad-based industry knowledge and deployment expertise to ensure customer success.
Establish and execute against a clearly defined governance model and program management framework, including processes for project planning (including dependent project dependencies), status reporting, decision-making frameworks, change requests and risks/issues logs into a program-wide view.
Partner with workstream project leads to ensure adherence to program standards and governance.
Enable the customer to manage the overall program by:
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