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University of Washington PATIENT SERVICES SUPERVISOR (FULL TIME. DAYS) in Seattle, Washington

Req #: 191324

Department: UW MEDICAL CENTER - NORTHWEST - ICU/CCU

Job Location Detail: 1550 North 115th St, Seattle, WA 98133

Posting Date: 06/08/2021

Closing Info: Open Until Filled

Salary: $4,314.00 - $5,661.00 per month

Shift: First Shift

Notes: This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. ( https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20191231.pdf)

Patient Services Supervisor (E S CNU) A higher degree of healthcare. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. At UW Medical Center – Northwest (formerly Northwest Hospital & Medical Center), we’re proud of the acclaim we've received for our excellence in patient care and safety. Among the local, regional and national recognition we've received are: The Distinguished Hospital for Clinical Excellence Award; The Stroke Care Excellence Award; Winner of the HealthGrades Distinguished Hospital Award for Patient Safety for the last three years in a row. We’re also one of the safest places to get care – among the top 5% in the country. UWMC - NW - ICU/CCU has an outstanding opportunity for a FULL TIME, DAY SHIFT, PATIENT SERVICES SUPERVISOR . RESPONSIBILITIES: Supervises Unit Secretary staff and other staff as directed, including: Interviews, recommends selection of applicants, conducts training, assigns and schedules work, acts upon leave requests, conducts performance evaluations and recommends disciplinary actions. Works collaboratively as a member of the department leadership team, taking a proactive role to ensure the smooth and efficient operation of the unit. Maintains a current operational knowledge of UWMC payroll policies and procedures, as well as systems to track time and attendance. Provides staff education and support. Maintains scheduling software systems, utilizing standardized operating policies and procedures. Under the direction of the Nurse Manager and following Patient Care Services and unit-based scheduling guidelines, may participate in all phases of scheduling of all staff, including vacation approval, initial schedules and management of schedule changes. Generates reports based on scheduling data. Maintains HR systems for department staff, including personnel actions, maintenance of standardized department personnel files, tracking of evaluations, licensure/certification/registration, unit-based competencies, etc. Maintains educational tracking systems for department-based education, including use of time and additional resources. Maintains a current knowledge base of UWMC and unit specific information systems. Proactively works to improve programs and systems. Coordinates and maintains department systems for management of supplies, equipment and facilities processes, including purchasing and tracking. Proactively maintains a safe environment for patients and staff Directs and performs the clerical and technical functions of supervised staff. DESIRED A Bachelor’s Degree in a medically related or public relations field and one year experience in a healthcare setting which includes lead responsibility. or Equivalent education/experience. CONDITIONS OF EMPLOYMENT UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest. Benefits links: Classified Staff: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20210208.pdf)

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

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