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University of Washington PATIENT SERVICES SPECIALIST in Seattle, Washington

Req #: 226750


Job Location Detail: 1550 North 115th St, Seattle, WA 98133

Posting Date: 09/18/2023

Closing Info: Closes On 10/02/2023

Salary: $22.46 - $32.67 per hour

Shift: Night Shift

Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (



  • Full-Time, Permanent, Night Shift POSITION HIGHLIGHTS

  • The Patient Services Specialist 2 performs a variety of admitting department tasks including but not limited to: patient registration, general clerical support, customer service, and operating the switchboard.

  • Be a part of a team dedicated to supporting UW Medicine where Patients Are First PRIMARY JOB RESPONSIBILITIES

  • Performs admitting or pre-admitting procedures upon arrival of patients. This includes inpatients, individuals who have hospital-based outpatient testing or outpatient procedures, patients in the Emergency Room, and patients for scheduled/unscheduled procedures and surgeries

  • Greets, directs and assists patients

  • Ensures patients understand admission policies and procedures

  • Collects necessary information to register patients

  • Promptly, courteously and calmly answers all calls through the switchboard

  • Implements emergency procedures calmly, efficiently, and accurately

  • Greets all patients and visitors in a friendly, welcoming and professional manner REQUIRED QUALIFICATIONS

  • High School graduation or equivalent AND one year of healthcare, administrative, or customer service experience OR equivalent education/experience. ABOUT NORTHWEST UW Medicine - Northwest is a full-service, non-profit community hospital, offering comprehensive medical, surgical and therapeutic services. With 281 beds, more than 1900 employees and a world-class medical staff, we provide innovative, technologically advanced care on a patient-friendly, easy-access campus just north of Seattle. We're proud of the acclaim we've received for our excellence in patient care and safety. Among the local, regional and national recognition we've received are: The Distinguished Hospital for Clinical Excellence Award; The Emergency Medicine Excellence Award; The Stroke Care Excellence Award; Winner of the HealthGrades Distinguished Hospital Award for Patient Safety for the last three years in a row, we’re also one of the safest places to get care – among the top 5% in the country. ABOUT UW MEDICINE - A HIGHER DEGREE OF HEALTHCARE UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. ( Join our mission to make life healthier for everyone in our community.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.