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University of Washington PATIENT SERVICES SPECIALIST (PART TIME, VARIABLE SHIFT) in Seattle, Washington

Req #: 219800

Department: UW MEDICAL CENTER-NORTHWEST - FINANCIAL ADMITTING

Job Location Detail: 1550 North 115th St, Seattle, WA 98133

Posting Date: 03/24/2023

Closing Info: Open Until Filled

Salary: $20.57 - $29.91 per hour

Shift: Alternate Work Shift

Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/04/benefits-summary-classified-staff-less-than-half-time-20220908_a11y.pdf)

Temporary appointment.

UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine and Airlift Northwest. UW Medicine - Northwest is a full-service, non-profit community hospital, offering comprehensive medical, surgical and therapeutic services. With 281 beds, more than 1900 employees and a world-class medical staff, we provide innovative, technologically advanced care on a patient-friendly, easy-access campus just north of Seattle. We're proud of the acclaim we've received for our excellence in patient care and safety. Among the local, regional and national recognition we've received are: The Distinguished Hospital for Clinical Excellence Award; The Emergency Medicine Excellence Award; The Stroke Care Excellence Award; Winner of the HealthGrades Distinguished Hospital Award for Patient Safety for the last three years in a row, we’re also one of the safest places to get care – among the top 5% in the country.

UW Medical Center - Northwest has an outstanding opportunity for a part time temporary variable shift PATIENT SERVICES SPECIALIST. Incumbent performs a variety of admitting department tasks including but not limited to: Patient registration, general clerical support, customer service, and operating the switchboard. Employees will be cross-trained and expected to work efficiently and effectively in all assignments.

RESPONSIBILITIES:

  • Performs admitting or pre-admitting procedures upon arrival of patients. This includes inpatients, individuals who have hospital-based outpatient testing or outpatient procedures, patients in the Emergency Room, and patients for scheduled/unscheduled procedures and surgeries

  • Greets, directs and assists patients

  • Ensures patients understand admission policies and procedures.

  • Collects necessary information to register patients

  • Switchboard Operation, includes but is not limited to: Promptly, courteously and calmly answers all calls through the switchboard

  • Implements emergency procedures calmly, efficiently, and accurately

  • Greets all patients and visitors in a friendly, welcoming and professional manner. REQUIREMENTS: High School graduation or equivalent AND one year of healthcare, administrative, or customer service experience OR equivalent education/experience.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

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