Work in Washington Veterans Jobs

Req #: 237896

Department: UW MEDICINE PRIMARY CARE AT KENT-DES MOINES

Posting Date: 08/15/2024

Closing Info: Open Until Filled

Salary: $27.41 - $39.81 per hour

Shift: First Shift

Notes: The University of Washington (UW) offers a wide range of benefits as part of your total compensation package. Choose from top medical and dental insurance programs; plan for your future with tax-deferred investing through the UW retirement options; enjoy generous vacation and sick leave policies; and protect yourself and your family with life and long-term disability insurance. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20220908_a11y.pdf)

UW MEDICINE Primary Care at Kent-Des Moines - has an outstanding opportunity for a Patient Services Specialist Lead. WORK SCHEDULE

• Full-time, 100% FTE (40 hours per week)

• Day Shift POSITION HIGHLIGHTS

• Conveniently located near public transportation

• Make a difference for the patients and employees we serve

• Opportunity to provide career growth DEPARTMENT DESCRIPTION Conveniently located on Pacific Highway South and not far from I-5, UW Medicine Primary Care at Kent/Des Moines has board-certified providers that offer a complete spectrum of primary care services including family medicine with obstetrics, pediatrics, internal medicine, behavioral health and nutrition services. PRIMARY RESPONSIBILITIES

• Lead Patient Services Specialists and other assigned staff, and perform the work of the other Patient Services Specialist levels

• Direct, schedule and assist in the training of staff; provide feedback to supervisor on staff's performance

• Monitors daily performance dashboard; call waiting, queues, abandon rate and ensures daily work complete and accurate

• Identify and resolve problems or unusual situations; recommend changes as necessary

• Monitor and evaluate policies and procedures to suggest operational changes

• Assists in the preparation and maintenance of provider and clinic schedules

• Perform the work of the Patient Services Specialist 1, 2, and 3 REQUIREMENTS

• High school diploma or GED equivalent

• Three years of Patient Support Service experience OR

• An equivalent combination of education/experience ABOUT UW MEDICINE PRIMARY CARE UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations.UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees. Compassion. Innovation. Excellence. (https://www.uwmedicine.org/about/career-opportunities/employment-at-primary-care) ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.