Work in Washington Veterans Jobs

Req #: 237673

Department: UW MEDICAL CENTER MONTLAKE NEONATAL ICU

Posting Date: 08/20/2024

Closing Info: Closes On 09/11/2024

Salary: $3,498 - $4,852 per month

Shift: First Shift

Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20210208.pdf)

Join our award-winning team at University of Washington Medical Center (UWMC). Among the top medical centers in the United States, and ranked as the number 1 hospital in Washington State, as rated by U.S. News & World Report 2019-2020 "America's Best Hospitals", UWMC prides itself on compassionate patient care as well as its pioneering medical advances. UWMC is operated by the University of Washington (UW) and serves as a training site for UW’s School of Medicine.

The UW MEDICAL CENTER MONTLAKE- NEONATAL ICU has an outstanding opportunity available for a PATIENT SERVICES SPECIALIST (Full-time Day Shift). WORK SCHEDULE

• 40hours per week

• Tuesdays- Fridays

• Day Shift 6:30am-430pm POSITION HIGHLIGHTS

• Conveniently located near public transportation

• Make a difference for the patients and employees we serve

• Opportunity to provide career growth PRIMARY JOB RESPONSIBLITIES:

• Prioritizes duties to maintain patient safety, smooth unit operations, and customer satisfaction.

• Follows integrity and compliance guidelines.

• Maintains confidentiality of written and verbal patient information according to policy.

• Demonstrates knowledge of common medical terminology and use of approved abbreviations.

• Demonstrates ability to use paging and phone systems effectively.

• Demonstrates ability to answer and triage phone calls and call lights and acknowledge/address the concerns of patients and/or family members.

• Demonstrates knowledge of patient, facility and environmental emergency procedures, initiating codes when applicable..

• Demonstrates competency for transporting and handling of blood, blood products, and/or specimens.

• Demonstrates knowledge of computer systems, including REG/ADT, ORCA and Mindscape.

• Coordinates admissions, discharges and transfers with the charge nurse and patient placement.

• Communicates messages promptly. Takes accurate messages and relays patient information to appropriate staff member.

• Coordinates transportation including paperwork to and from other facilities and for diagnostic tests.

• Facilitates prompt and smooth discharge of the patient by assembling pertinent medical record information for the receiving facility and communicating all of this to the assigned nurse and charge nurses.

• Facilitates patients getting to exams and diagnostic tests. Coordinates ordering of lab tests, diagnostics, and other testing.

• Communicates STAT orders and emergent/urgent test result to staff immediately.

• Updates and maintains ADT system and current census information and EPIC white boards in a timely manner.

• Monitors incoming computerized orders in a timely manner. Notifies RN of STAT orders.

• Completes and prints appropriate requisitions, schedules tests and appointments as ordered, meeting any necessary deadlines. Coordinates patient testing schedules with other departments. REQUIRED QUALIFICATIONS:

• High school graduation or equivalent AND

• One year of healthcare, administrative, or customer service experience OR

• An equivalent combination of education/experience ABOUT UW MEDICAL CENTER-MONTLAKE UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street. Become part of our team (https://www.uwmedicine.org/about/career-opportunities) and join our mission to make life healthier for everyone in our community.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.