Job Information
University of Washington PATIENT SERVICES SPECIALIST, PER DIEM in Seattle, Washington
Req #: 237717
Department: UW MEDICAL CENTER MONTLAKE MOTHER/BABY PCN
Posting Date: 08/20/2024
Closing Info: Closes On 09/13/2024
Salary: $20.18 - $27.99 per hour
Shift: First Shift
Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20210208.pdf)
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists, and other health professionals.
Become part of our team (https://www.uwmedicine.org/about/career-opportunities) , and join our mission to make life healthier for everyone in our community.
The UW MEDICAL CENTER MONTLAKE MOTHER/BABY PCN has an outstanding opportunity for a (Per Diem), DAYS+ WEEKENDS, PATIENT SERVICES SPECIALIST .
JOB RESPONSIBLITIES
Prioritizes duties to maintain patient safety, smooth unit operations, and customer satisfaction
Demonstrates ability to answer and triage phone calls and call lights and acknowledge/address the concerns of patients and/or family members
Demonstrates knowledge of patient, facility and environmental emergency procedures, initiating codes when applicable
Coordinates admissions, discharges and transfers with the charge nurse and patient placement
Coordinates transportation including paperwork to and from other facilities and for diagnostic tests
Facilitates prompt and smooth discharge of the patient by assembling pertinent medical record information for the receiving facility and communicating all of this to the assigned nurse and charge nurses
Facilitates patients getting to exams and diagnostic tests
Communicates STAT orders and emergent/urgent test result to staff immediately
Updates and maintains ADT system and current census information and EPIC white boards in a timely manner
Monitors incoming computerized orders in a timely manner; notifies RN of STAT orders
Completes and prints appropriate requisitions, schedules tests and appointments as ordered, meeting any necessary deadlines QUALIFICATIONS High School graduation or equivalent AND one year of healthcare, administrative, or customer service experience OR equivalent education/experience
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
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