Work in Washington Veterans Jobs

Req #: 239878

Department: LABORATORY MEDICINE AND PATHOLOGY

Job Location Detail: NORTHGATE PLAZA OFFICE

Posting Date: 10/14/2024

Closing Info: Open Until Filled

Salary: $4058 - $5809 per month

Limited Recruitment: Open to Department employees only

Shift: First Shift

Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20210208.pdf )

The Department of Laboratory Medicine and Pathology has an outstanding opportunity for a PATIENT ACCOUNT REPRESENTATIVE 3 .

WORK SCHEDULE:

• 40 hours per week

• Day Shift POSITION HIGHLIGHTS:

• Hybrid – in-person once a week at Northgate Plaza Office.

• Vacation time and sick time off that accrues monthly, including 12 paid holidays.

• Fully subsidized public transit pass (U-PASS) that covers multiple forms of public transportation in the region.

• Excellent healthcare, dental, disability, and retirement plan options.

• Lots of free fitness, healthy eating, finance, and stress reduction classes offered through the Whole U.

• State Employee Tuition Exemption Program covering up to 6 credits of qualifying coursework per quarter at the University of Washington or other participating colleges or universities. DEPARTMENT DESCRIPTION A regional resource for clinical laboratory services required for innovative patient care, research and educational programs, the Department of Laboratory Medicine & Pathology combines the sophisticated testing and informatics capabilities of fully accredited laboratories with the resources of an academic institution in its delivery of clinical and anatomic pathology services. Recognized for excellence in clinical training, world-class research initiatives, and a commitment to community service, we serve labs and medical facilities both nationally and internationally. To learn more about our team, please click HERE (https://dlmp.uw.edu/about/about-us) . PRIMARY JOB RESPONSIBILITIES:

• Liaison between patients, insurance companies, within Laboratory Medicine and other UW Medicine entities.

• Manage high volume of calls and respond to written inquiries.

• Assist patients in completing financial assistance applications. Set up prepayment and confidential account for patients.

• Maintenance and entry of data into computer-based accounts receivable program. Resolve complicated billing issues. Review and evaluate account status in Xifin billing system for all payments received. Provide input to supervisor regarding billing/accounts receivable computer program changes.

• Oversee filing system for lab request forms, invoice copies and other documents.

• Maintain confidentiality of information, including protected health information (PHI);

• Perform other duties as assigned. REQUIRED POSITION QUALIFICATIONS High School graduation or equivalent AND three years of experience in patient accounting, customer service, or a related office environment.OREquivalent education/experience. CONDITIONS OF EMPLOYMENT

• It will be necessary to work in other departmental locations to meet patient service requirements, especially at Harborview Medical Center. In addition, less frequent work effort will be required at other UW School of Medicine locations (e.g., South Lake Union) and Seattle-area healthcare institutions.

• Will be considered essential staff and as such will be required to report to work when scheduled despite inclement weather.

• Must be able to meet with all shifts on a regular basis. ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.Become part of our team. Join our mission to make life healthier for everyone in our community.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.