Work in Washington Veterans Jobs

Req #: 243781

Department: UW MEDICINE - PATIENT ACCOUNT & SUPPORT SERVICES

Posting Date: 03/03/2025

Closing Info: Closes On 03/14/2025

Salary: $4,058 - $5,809 per month

Shift: First Shift

Notes: This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here ( https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-2022-V1_a11y.pdf)

UW MEDICINE’S PATIENT ACCOUNT AND SUPPORT SERVICES Department has an outstanding opportunity for a PATIENT ACCOUNT REPRESENTATIVE 3 WORK SCHEDULE

• Full-Time, 40 hours per week

• Day Shift, 100% Remote POSITION HIGHLIGHTS

• Further your excellent customer service and problem-solving skills.

• Be a part of a positive team that makes an impact. JOB RESPONSIBILITIES

• Obtain detailed information from patient and relay information to appropriate medical center, billing department, or patient relations staff.

• Provide initial telephone screening for financial assistance and assist patients in completing financial assistance applications.

• Handle a high volume of calls with patients, their families or representatives, insurance companies, attorneys, corporate clients.

• Assist patients or their representatives in understanding their financial obligation and developing solutions to meet their financial responsibilities.

• Set up payment plans, prepare accounts receivable adjustments.

• Update patient demographic, financial and payer information in applicable systems.

• Review the status of the entire patient account and exercise judgment to determine appropriate course of action for resolution. REQUIREMENTS

• High School graduation or equivalent AND three years of experience in patient accounting, customer service, or a related office environment

• OR Equivalent education/experience ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.