Alaska Airlines - Alaska Air - Horizon Air Passenger Service Agent SEA in Seattle, Washington

PAY

The starting hourly wage for this position is $13.75 + medical and flight benefits!

HORIZON AIR STORY

Horizon Air: behind the name are men and women with a "can-do" spirit and a passion for excellence. Launched in 1981, as the regional carrier for Alaska Airlines, Horizon Air provides service to cities and communities throughout California, Colorado, Idaho, Montana, Oregon, Utah, Washington, and Alberta and British Columbia (Canada). As a partner to Alaska Airlines, we turn regional travel into a different kind of commute, impromptu visits, weekend getaways, and stopovers along global journeys - and we do so dependably, efficiently, enjoyably. In this way, we're not just an airline; we're the route to more people, places, and experiences. A catalyst for larger communities, more closely connected. Horizon Air is a subsidiary of Alaska Air Group Inc. (NYSE: ALK).

POSITION INFORMATION

KEY RESPONSIBILITIES

  • Provide frontline customer service to our passengers

  • Works directly with passengers in ticket purchases, passenger check-in, and flight boarding involving the heavy use of a computer based reservation program (IMAGE)

  • Other duties as assigned

HOURS

  • This position is for full time hours (30-40 hours per week)

QUALIFICATIONS

  • High school diploma or equivalent required

  • Minimum age of 18

  • Must be authorized to work in the U.S

  • At least 1 year customer service experience required

  • Friendly, knowledgeable and polite in all situations

  • Strong diplomacy and teamwork skills

  • Must be able to type at least 25 words per minute

  • Excellent oral communication skills

  • Strong problem solving skills

  • Ability to lift 50 pounds required

  • Ability to work flexible schedules to include weekends and holidays required

  • Ability to juggle multiple tasks in a fast-paced and at times stressful environment

  • Ability to perform basic mathematics required

  • Bilingual strongly preferred (Spanish/English)

  • Regular and predictable attendance required

ENHANCED DRIVER'S LICENSE(EDL) or PASSPORT REQUIRED at time of badging for customs clearance. EDL can be obtained for a fee from the local licensing office. Proof of citizenship is required to get an EDL. Click here for more information. http://www.dol.wa.gov/driverslicense/edl.html

THE LOCATION

The location for this position is in Seattle, Washington

OUR CULTURE - HORIZON AIR

For eligible employees, our company offers a competitive total rewards package that includes insurance coverage (medical, dental and vision care), a 401(k) retirement savings plan, monthly and annual incentive bonus plans, time off and a generous employee travel program (with flight privileges on Alaska Airlines as well).

Key to Horizon Air's success is its distinctive culture, where partnership thrives and co-workers go out of their way to help each other. Our values reflect who we are at work and in our communities: Own Safety, Do the Right Thing, Be Kind-Hearted, Deliver Performance, and Be Remarkable. Horizon Air also fosters a diverse and inclusive culture and is an Equal Opportunity Employer.

POSTING INFORMATION

Please apply on or before: May 29, 2018

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Alaska Airlines and Horizon Air do not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.

Alaska Airlines y Horizon Air no toleran discriminacion o acoso en base a raza, color, credo, religion, origen nacional, estatus migratorio de residencia o ciudadania, edad, sexo, orientacion sexual, identidad de genero o expresion, estado civil, discapacidad, estado veterano protegido, informacion genetica o cualquier otra base protegida por la legislacion aplicable. Empleados o aspirantes que indaguen, discutan o revelen su compensacion o la remuneracion de otros empleados o aspirantes tambien estan protegidos por ley.

Job ID: 32221

Location: Seattle, WA

Regular/Temporary: Regular