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CareOregon Inc. Operations Assistant in Seattle, Washington

Job Title Operations Assistant Exemption Status Non-Exempt Management Level n/a Direct Reports n/a Manager Title Director, Clinical Operations - HCP Department HCP-Hospice Requisition # 24392 Pay & Benefits Estimated hiring range $51,800 - $63,320 / year, 5% bonus target, full benefits. www.careoregon.org/about-us/careers/benefits Posting Notes This is a Part-Time - Hybrid role in the Portland Metro area. It will require you to go into the office 1-2 times per month. Working Days & Hours are Tuesday, Wednesday, Thursday. (3 days a week - 8 hours, 6 hours, 6 hours) Tuesdays - 8am-5pm & Wednesday & Thursday 9am to 3pm Job Summary The Operations Assistant supports the day-to-day operations for the Housecall Providers teams. Core responsibilities include clinical operations support and advanced administrative support to the primary care, palliative care, and hospice leadership teams. This position may also provide administrative support and back-up coverage to other Housecall Providers office positions as needed. Essential Responsibilities Operational Support Anticipates and proactively addresses operational needs, work related issues and duties. Communicates and ensures key information and updates are disseminated in a professional manner. Answers phone calls and connects to appropriate clinicians or resources. Managing incoming and outbound faxing. Actively participates in process improvement and updates workflows to maximize efficiency. Conducts research, enters data, and develops reports, documents, and presentations. Tracks and coordinates INR/Coagulation machine usage and inventory for Primary Care and Hospice. Coordinates and manages medical supplies inventory with vendors and Housecall Providers teams. Works directly with leadership to ensure adequate PPE and supplies are available for staff and manages PPE requests and pickup. Coordinates program and departmental initiatives as directed. Administrative Support Types, proofreads, edits and formats documents; prepares confidential and sensitive information. Uses standard word processing and spreadsheet software to produce documents, spreadsheets, charts, and graphs with minimal supervision; manipulates multidimensional spreadsheets to produce reports and display data, as requested. Prepare and assist with Physician letters and FMLA/leave paperwork for family/caregivers including POLST forms. Locates, assembles, edits, and summarizes material, information and data as requested. Collects, prepares, and distributes appropriate materials for meetings as assigned. Interfaces with staff, community members and designated committees responding to emails, phone calls, errands and other inquires that do not require leadership involvement. Demonstrates service excellence and positive interpersonal relations in dealing with others, including patients, family members, caregivers, employees, clinicians, volunteers, and community members, so that productivity and positive relationships are maximized. Responds to internal and external customers in the absence of the managers or directors. Works with leadership team for employee acknowledgements. Proactively manages and maintains calendars. Coordinates internal and external meetings, including organizing speakers, material collation, space, catering needs, and travel arrangements for incoming staff, as needed. Arranges catering and meeting room set-up, including equipment and materials. Attends, records, and transcribes meeting minutes and provides individual follow-up as necessary. Works in partnership with other administrative and clerical staff and provide back-up support as necessary.

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