Job Information
Dowbuilt Office Coordinator in Seattle, Washington
We’re hiring an Office Coordinator to deliver unparalleled customer service to all external visitors, callers, clients, vendors, as well as Dowbuilt employees, ensuring they have a positive, professional and memorable experience. Highly proficient interpersonal skills and the ability to juggle multiple priorities are keys to long term success and future growth opportunity in this valued position within our Seattle headquarters.
WHAT YOU’LL DO
As an Office Coordinator, you’ll be responsible for:
Answering the Dowbuilt main line phone and accurately transfer calls and messages
Greet and direct visitors to the appropriate party
Manage shipping/receiving for Seattle office:
Package and prepare outgoing mail and deliveries
Sign for incoming items and certified mail
Open and distribute all office mail
Ensure all outgoing mail is delivered to USPS and FedEx at the end of each business day.
Monitor office supply inventory and place orders weekly, keep supply area organized and stocked
Review and approve office-related billing; properly code all invoices in a timely manner.
Maintain common office spaces, including the conference rooms, lobby, and kitchens
Update and review Operation Systems Manual and Front Desk manual
Assist with facilities management for the Seattle office:
Manage janitorial services and contract;
Partner with Chief of Staff to address and resolve any issues that arise in the building;
Provide keys and alarm instructions to new employees of the Seattle office
Monitor office vendors to ensure they are delivering accurate and high-quality services
Manage conference room scheduling; train employees on electronic scheduling as needed
Complete special projects at the request of the Chief of Staff or WA Regional Principal
Maintain office seating chart
Troubleshoot copier/printer, computer, and basic software issues as needed. Refer large issues to IT department
Provide staff with administrative assistance upon request
TRAVEL: Some local travel may be required for this position (less than 10% of time).
WHAT YOU NEED TO SUCCEED
To be successful as a Dowbuilt Office Coordinator, you’ll need:
High School Diploma or GED
3 years of office management, administrative, or similar experience required
Bilingual English/Spanish is preferred
Dowbuilders are held to the following standards around effective communication (both written and verbal):
Clear—main ideas easily identified and understood.
Concise—gets to the point without using unneeded words or images.
Concrete—includes specific examples or explanations.
Persuasive - refer to objective criteria such as industry practice, project limitations and precedent.
Self-aware - remain flexible, curious, and courteous in all communications.
MS Office Suite (Outlook, Excel, Word) experience required
Experience with web-based solutions such as Smartsheet, Egnyte, and Slack
Strong organizational skills and ability to juggle competing deadlines and projects
Excellent problem-solving skills
Flexible and adaptable: the ability to switch gears and work well within ambiguous circumstances
Ability to establish and maintain effective relationships with management, employees, vendors, and general public
Impeccable attention to detail and ability to follow through in a timely manner
Ability to be an active listener, ask for help and suggest solutions
Motivated, dependable, and trustworthy
Ability to handle sensitive and confidential information
Ability to manage stress and maintain composure in challenging situations
US work authorization
WHAT WE OFFER
We are a fun, easygoing bunch of professionals who take a lot of pride in the work we do. We acknowledge the contributions and talents of our team members by providing benefits that support you at work and in life:
Competitive pay commensurate with skills and experience
100% paid medical, dental, vision, and $50,000 in basic life insurance for full-time employees (35% coverage for dependents medical), first of the month following DOH
401(k) retirement savings plan with employer profit sharing contribution
Company-paid short-term disability policy for all full-time employees
8 paid holidays each year, no waiting period
Paid Time-Off (PTO) Hourly/Non-Exempt employees earn 1 hour of PTO per 30 hours worked.
Mentorship and career development opportunities
Tool Purchase and Tool Loan Programs
Education reimbursement
Dog-friendly offices and casual dress environment
Discretionary bonus
The compensation range for this position is: $20.00 - $30.00 per hour
WHO WE ARE
Dowbuilt is a construction company founded in 1980, and today our talented teams can be found from coast to coast. We excel at cutting-edge, innovative, never-been-done-before residential projects and home service—all of which require precision and impeccable attention to detail. We work with top architects, and our builds are regularly featured in publications such as Architectural Digest, Architectural Record, and Dwell.
The Dowbuilt culture is one of care—care for our employees, clients, and the talented craftspeople we partner with—resulting in care for the incredible designs we bring to life.
HOW YOU'LL GROW
We’re committed to investing in our team members’ ongoing professional development. At Dowbuilt, we want everyone to have equal opportunity to play to their strengths, fill gaps in knowledge, and grow professionally. We believe that effective career development requires two-way, open communication between employee and manager. Expectation setting happens on both sides, along with support, mentorship, and goal setting at regular intervals. Find out where your career will take you at Dowbuilt.
Dowbuilt is an equal opportunity employer that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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